Bob Go smart shipping solution

Having spent over 20 years in product distribution, uAfrica multi-channel and shipping solution is a refreshing change from the old way of doing things.
Simple to use, efficient and cost effective solution for online or conventional brick & mortar store shipping. Once you've used uAfrica, you'll wonder how you operated without it. There are a few minor issues which need to be addressed, such as having to hop between screens to see different information, when the information could easily be displayed on the same screen.

We are using uAfrica for 3 years shipping our concentrate juices to our clients and competition winners. uAfrica is the best eCommerce tool built to streamline order fulfilment and shipping processes. It is so easy to work on the platform, generate quotes from multiple couriers and their support team is fast and efficient. You dont struggle to get hold of their support team! The app is user friendly and in this 3 years we could see it grow more and more and even BETTER everytime! Shipping with uAfrica feels like a breeze! Its saves us time and money! We can't wait to see what the future holds for uAfrica! Well done! Regards Team Magalies Citrus

If you are on a Basic Shopify plan, the integration between Shopify & Uafrica is amazing, it's easy and simple and saves you from purchasing the more expensive plan as it allows you to save time when booking a courier to collect parcels - your addtional cost though is printing waybills unless you have the stickers/trackers provided by someone like the The Courier Guy. They are also able to offer you better pricing for courier charges due to large volumes. That's your 2 stars.

The bad part is the courier companies they have chosen to align themselves with, where the service is pathetic and some do not take resonsibility in an event where your parcel goes missing, stolen or gets lost in order for you to see which companies provide LIMITED liability cover, you have to read their policies etc on their website. In other words, if ANYTHING goes wrong Uafrica takes no responsibility and neither do the courier companies who do not provide you with this limited liability cover.

Think twice about choosing the cheaper courier companies as they give you the most problems namely: Internet Express & Skynet.

Uafrica has a brilliant setup which makes shipping easy, but they fail us businesses by not stepping in when there are issues relating to courier companies and their service. I feel as the "middle man" they should act on it, and should have all courier companies align to a set Uafrica policy and procedures rather than the couriers own. This would allow all parties to have a fair chance when disputes arise regarding poor service, theft & loss.

I wouldn't be able to run my business without Uafrica. Selling many small value items without integration and without waybills being automatically filled in with my customers delivery addresses would take way too much time to make my business feasible. Courier rates feeding through to my customers on the front end allow me to give the correct price to my customers depending on where they live. Because Uafrica are affiliated to a number of South African couriers, you have the option to choose the best priced courier for a specific route, potentially saving you money. I can't wait for international couriering to be offered so I can sell to other countries using their fulfilment - that might be the game changer for South African online stores. Their support is very helpful. One thing to remember is that Uafrica are a conduit that connects you to the courier without needing an account with the courier directly. They are not the courier. You pay Uafrica and nobody else. Being a client of Uafrica is like having potentially 3 to 5 different courier company accounts, depending on the destination of your packages. They will connect with the courier company directly if there are any issues but it will be faster to take up any issues directly with the courier first. I am very pleased with Uafrica and have no problem with referring people who want to run an online store and want to free up time to actually run their business and not worry and hassle with courier pricing and filling out of waybills either manually or electronically. There might be teething issues that you need to iron out when first integrating the app, but give it some time, you won't regret it. Super chuffed

I have been putting off installing this app for a few months now. I just assumed that it would be a painful and tedious process, man was I wrong! This app has to rank as one of the easiest to instal and implement - and I am not an IT person. Well done Team uAfrica! My life (or at least the inventory and order management part of it) just got MUCH easier.

No accountability, we get pushed from uafrica to courier and both blame the other, if you are going to have companies that do your deliveries you need to be accountable.

Since installing this app we have very quickly moved up to the highest membership level as the savings we have garnered in courier fees through its implication are MASSIVE! :-) We are saving thousands each month on courier costs by utilising the UAfrica shipping solution.

Plus booking shipments and processing waybills is done in just a few easy clicks, the app imports all your waybill and shipping info from Shopify, plus it compares the rates of multiple couriers and you simply choose the cheapest one! We used to spend hours each day capturing waybill info and this now only takes a few seconds...

ITS AMAZING!! :-)
Thanks to the team for creating such a cool app! :-)

Integration is easy and the app does what it needs to. The only thing required is for the app to handle overseas delivery as well. Spoken to all three the courier companies used by UAfrica and they all do overseas delivery, why not make this available, this will boost my sales.

This app is incredibly user friendly! - Its so simple - choose your preferred shipper, fulfil, then print your waybill. The courier companies on the preferred list are efficient too!!

Super App, Making multichannel sales such a Breeze!. Thank you!