Reviews (381)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this for reliable “subscribe and save” and recurring purchases, some for 4–7+ years with thousands of subscribers. They find it easy to install and manage, with strong reporting and subscription tools that help grow their business. Customers can easily manage their own subscriptions, especially on the newer version. Support is frequently praised as fast, patient, and expert with integrations, migrations, and customizations.
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Good app, excellent customer service.
V1 was good, but it did have a few issues (mostly relating to the fact that it was a third party payment and not fully integrated with Shopify). V2 has fixed all of that, so now refunds, shipping, payments, etc. are all seamless.
The team helped me with the transition from V1 to V2 and that worked very well.
Overall, I'm very happy with this app and would recommend it to anyone looking for basic subscription operations on their shopify page
Thank you for taking the time to write in with your review — we appreciate your support! We are so glad you are happy with the new functionality and are finding things so seamless. Thanks for choosing Bold!
We used the 1.0 version of this app and are thrilled with all the updates and changes to this new version. The integration into Shopify is seamless and the intuitive way the app works is fantastic for someone like me who is so not tech savvy. Can't thank Bold enough for all their help and the ability to maximize my sales with recurring revenue. Their support is phenomenal as well!
We are so happy to read your review! Thanks so much for writing in. This is exactly what we strive to provide — helpful support and an easy, seamless experience for all to enjoy! We look forward to your continued success with Bold!
Good experience with the new app - we switched over from v1 - the migration was seamless and so far we're enjoying the new interface and are finding it able to suit our needs very well. We've had a few minor fixes that we've needed to get set up and customer service has been great. We've been dealing with Chaysen and they've been excellent!
We are thrilled to hear your migration process went well. That is the kind of service Chaysen and the rest of our team work hard to provide! We are always happy to help should bumps in the road arise. Thanks for choosing Bold!
this subscription app has quite a few customizable pieces to help me get my products exactly how i'd like them. we sell pretty nuanced and only on a yearly subscription, and once set up, bold does it all for me.
We are humbled by your kind review. We are so glad that we can meet your unique requirements and wish you continued success! Thanks for choosing Bold!
Bold is a crucial stepping stone for growth in any online retail business, offering customers opportunities to set up subscriptions to relive stress of having to constantly re-order. As well as helping companies secure future set orders. Bold support/customer services have been a wonderful help in any required support or questions.
Our customer success team will be thrilled to read your review. Thanks so much for your kind words! We are happy to be a part of your success and look forward to serving you for many more years to come!
Bold has the best apps, for the best price, with the best support. I’ve been using them for the better part of a decade and it finally became time for me to migrate away from Recharge when they raised the prices of our plan. Chaysen and his team made the process so easy. Everyone we worked with was incredibly responsive.
We are over the moon to read your review! Our team works hard to ensure the very best support for our merchants - this will truly make their day. Thank you for taking the time to write in. We excited to watch your growth with Bold!
We have used both versions of bold now. Each has been simple to use and easy to navigate. Their team was super helpful for moving our subscribers to the new platform. They made sure everything was running smoothly before letting us know the integration was finalized. The new version of bold is a little different than the one before, but it is still an excellent service.
Thanks so much for your positive review. We are thrilled that you found our migration service so helpful! This is exactly what we strive to do - make your life easier!
Great app to use and we have been using for the past couple of years. Service is great and help is always on the other side, which is very important for us. Would recommend to any business, especially with the free introduction trial period for you to try.
Would be great if there was a service, where you can hire a BOLD expert to help companies increase their subscription numbers.
Thank you so much for your kind review - and your suggestion! Something to think about for sure!
The app has been a great and easy-to-use tool to manage our subscriptions. It has saved us a lot of time and money by automating all the processase related to subscription management.
Your review makes our day! We are just thrilled to hear that you are finding Bold Subscriptions so easy to use. Thank you for choosing Bold!
The Bold app is sensational. I worked with Krupa at Bold to make sure that my motion theme upgrade on Shopify was in sync with the Bold app. Krupa was professional, courteous and a knowledgeable problem solver. He took the extra step of checking everything from the customer perspective and resolved all outstanding issues immediately. I truly appreciated his technical expertise. There was no runaround, no deflection - just a resolution of the issue. Finally, the Bold subscription is critical to our sales. 5 Stars +
Thank you for your wonderful review - it really made our day! Words like your motivate us to continually improve. We hope that you'll be excited for all that's to come in the future too! All the best from the Bold team!
