BON Loyalty Program & Rewards

BON Loyalty Program & Rewards

Reviews (1,972)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this loyalty solution as easy to set up, with a clean, intuitive dashboard and strong features like flexible earning rules, rewards, VIP tiers, and membership programs for both online and in‑store use. Many highlight highly customizable widgets, smooth migrations from other apps, solid integrations, and reliable performance. Support is frequently praised as fast, friendly, and hands‑on with complex setups and customizations.

July 21, 2026

BON Loyalty is super easy to set up! We ran into a little hiccup with currency conversion display, but Kian, Dannie and Ame from their support team were so friendly and helped us sort everything out in no time. Couldn’t be more thankful — definitely a 5-star experience!

Sublue Underwater Scooter
United States
4 days using the app
VEGAHUB Technology Inc. replied July 26, 2026

Hi Sublue Underwater Scooter,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 16, 2026

BON has been an incredible partner for our brand! They've worked closely with us to build the right rewards experience for our customers and have even helped with customizations when needed. The team is thoughtful, creative, and always willing to collaborate. They truly put themselves in our customers' shoes and help us find the best solution.

A special shoutout to Maxxie, who has been an absolute all-star. She's incredibly responsive, proactive, and a genuine pleasure to work with. We feel very lucky to have her as our point of contact. If you're looking for a loyalty platform backed by a team that truly cares about your success, we can't recommend BON enough!

Crowned Athletics™
United States
10 months using the app
VEGAHUB Technology Inc. replied July 26, 2026

Hi Crowned Athletics™,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 10, 2026

Bon Loyalty is one of those apps that leaves a lasting impression. I actually remembered it from about two years ago when I was researching loyalty apps for my Shopify store. I had to put my business on hold for a while, so when I recently came back to continue building my store, I was genuinely happy to find Bon Loyalty already waiting in my list of apps.

One of the things I appreciate most is how customizable it is. The free plan includes plenty of useful features, which is incredibly valuable when you're just starting out. At the same time, the app offers excellent upgrade options that can grow alongside your business, making it a great long-term choice.

The customer support has also been outstanding. Hazel, Hailey and Kian have been incredibly friendly, patient, and knowledgeable. They explain everything clearly and even include screenshots and pictures to make the process easy to follow.

Overall, Bon Loyalty has been a wonderful experience so far. If you're looking for a loyalty program that's easy to use, flexible, and backed by a caring support team, this app is definitely worth considering.

Thanks Hazel, Haley and Kian @ Bon Loyalty | From: Sharon @IntuiBox

IntuiBox
United States
22 days using the app
VEGAHUB Technology Inc. replied July 13, 2026

Hi IntuiBox,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 22, 2026

Hazel helped me so much for answering my questions clearly. Thank you

Department
Indonesia
1 day using the app
October 21, 2026

Thanks Haley for your prompt support. So clear and easy to follow and resolved my issue straight away.

10 out of 10 service!!!

Aura by Aura
Australia
2 months using the app
October 14, 2026

Fantastic support! The app is easy to set up and use. Love how easily it works with our POS system.

Petal + Hive
United States
6 days using the app
VEGAHUB Technology Inc. replied October 19, 2026

Hi Petal + Hive,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 12, 2026

So far so good. A little learning curve but setup is coming together nicely. Ame was great. Helped me get my email connected correctly!

Whirligig Popcorn Shoppe
United States
2 days using the app
VEGAHUB Technology Inc. replied October 19, 2026

Hi Whirligig Popcorn Shoppe,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 12, 2026

The customer support responds very fast.
They did a custom code fix to my online store and fixed the app widget to our liking.

Bikšu Bāze
Latvia
7 days using the app
VEGAHUB Technology Inc. replied October 13, 2026

Hi Bikšu Bāze,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 9, 2026

Their Customer Service is Very Good. They approach and help you with everything they can, especially Haley. Haley is my CS and did not disappoint me. Cheers to this app!

Calista Apparel
Philippines
3 days using the app
VEGAHUB Technology Inc. replied October 13, 2026

Hi Calista Apparel,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 6, 2026

my encounter with Haley is exceptionally, he is clear and fast to handle all my enquiries.

WangYuan Singapore
Singapore
4 months using the app
VEGAHUB Technology Inc. replied October 13, 2026

Hi WangYuan Singapore,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!