Reviews (183)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, even without coding. Popups and banners help grow email lists and drive sales, with some reporting ~30% more signups and ~20% extra revenue. The free plan is praised as generous for small or new stores. Merchants like the flexible, highly customizable designs and say support is fast, patient, and proactive, including quick fixes and adding requested features.

November 25, 2025

Recently installed. Appears to have essential features. It would be nice if instructions were accessible. A bit puzzling to put it all together. So, not sure how it will all play out.

Melech Essentials
United States
1 day using the app
November 9, 2025

Great simple to use app, excellent support when required!

The Fats
Australia
7 days using the app
Edited November 5, 2025

the apps support team is very helpful and willing to work with us to get our issues resolved timely. Thank you!

Johnsonville Marketplace
United States
Over 2 years using the app
October 29, 2025

Super easy to use and looks great on all devices. Popups help grow my email list and boost sales. Highly recommend!

chimalta
Malta
20 minutes using the app
Edited July 23, 2025

The pop up ad for the PRE-ORDER of the new catalogue has been fantastic.

Durbano Stamps
Canada
13 days using the app
June 20, 2025

Hard to use - missing info - bad customer support dont use

1STCLASS
United States
7 months using the app
AdPerfect replied June 21, 2025

Hi Tristan,

We genuinely apologize that your experience did not meet our expectations.

We responded to your inquiries regarding mobile image visibility and the required email field, and we'd be happy to assist you further to ensure everything is clear and working as expected.

Please give us another chance—we'd love to help make things right!

If you need further assistance, we'll be happy to personally set up the pop-up you require according to your request.

January 7, 2025

Pop up does exactly what I need it to, other features are really good and simple to understand.

Cornerstone Meat and Bone
Canada
About 1 month using the app
AdPerfect replied January 25, 2025

Thank you, Cornerstone Meat and Bone, for your 5-star review! 🌟 We're thrilled to hear that Pop Up Hero is meeting your needs and that you find the features simple and effective.

If you ever have any questions or suggestions, feel free to reach out—we're always looking to improve and make the app even better for you. Wishing you continued success! 🚀

December 10, 2024

Image placement options are a bit clunky - otherwise was easy to use.

Turqle Brands
South Africa
About 2 hours using the app
AdPerfect replied December 13, 2024

Thank you for your thoughtful 4-star review! 🌟 We're glad you found Pop Up Hero easy to use overall.

We really appreciate your feedback about the image placement options—it’s incredibly helpful to know where we can improve. Could you share a bit more about what felt clunky? We'd love to understand better so we can make adjustments to enhance your experience.

Your input helps us grow, and we’re always here to support you. Thanks again for sharing your thoughts!

July 26, 2024

I was not being able to view city of customers who opted for subscription form. I contacted the Eran from support team, he was very helpful and he resolved our issue within 5 hours. Great work from adperfect

LA Home Store
Pakistan
About 9 hours using the app
AdPerfect replied July 27, 2024

Thank you so much for your wonderful review! 🌟 I'm thrilled to hear that I could help you view your customers' city information. Your kind words mean a lot to me and the team here at AdPerfect.

Edited August 6, 2024

they say its free u will start using it and after 2000 view they will stop it and say you must subscribe dont know why they just state om shopify it cost something support also tells you its free time wasting

gvrprep
South Africa
6 days using the app
AdPerfect replied July 8, 2024

Thank you for your feedback. Our app is free to use, and many customers, including yourself, have utilized it without any initial payment. The app clearly states the 2000-view limit each time you enter, which is visible on every screen.

We aim to provide a transparent and valuable service, and we apologize if our subscription model caused any confusion. Our support team is always here to help clarify any questions.

I appreciate your understanding.