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Do not fall in trap of Botspace! in hindi there is a saying " itne mein itna hi milega" fits very truly fro them. They are cheap and so is their service and app! They don't have very basics features of whatsapp and is the most inconvenient app ive ever used. Their sales guy ANMOL is a biggest scammer i've come across. Very unprofessional and has no idea how to manage a client and moreover help them. Pay more and use better services like Interakt or Bitespeed but save your business from Botspace. All the reviews you see here are requested by Anmol immediately after onboarding them, none are organic! Your customer care journey will definitely go for a toss. You;ll keep raising tickets and the shameless team will not even acknowledge it.
Nishant, we’re sorry to hear that and would like to clarify a few points.
You are currently on our Pro plan, which does not include a dedicated Customer Success Manager. Higher-tier plans with dedicated support and faster SLAs were offered earlier, but you chose not to opt for them.
Support levels are aligned with the plan selected.
The app disablement happened because Shopify temporarily froze your store, which automatically disables third-party apps at the platform level. Once access was restored, our team resolved the issue within 12 hours, which falls within the SLA for your plan.
Our team has been supporting your account consistently since November, and while we understand frustrations can arise, we believe the effort we have provided does not reflect the description you shared.
We remain open to constructive feedback and are happy to improve wherever possible.
BotSpace has made WhatsApp marketing so simple for us! It integrates smoothly with Shopify and helps recover carts easily. Big thanks to Anmol and Nidhi for their amazing support and for being always quick, friendly, and helpful. Highly recommend it!
Easy to set up, works smoothly, and actually saves time. Clean UI and helpful support. Highly recommended.
I recently started using BotSpace for my Shopify store, and it’s been a game-changer for my WhatsApp marketing. The app is super easy to set up and helps automate messages, recover abandoned carts, and engage customers effortlessly. The best part is how smoothly it integrates with Shopify — everything feels seamless.
Their customer support team is outstanding! They’re quick to respond, very helpful, and genuinely care about solving your queries. It’s rare to find this level of support these days.
If you’re looking to boost conversions and connect better with your customers through WhatsApp, BotSpace is definitely worth it!
Thank you for your review! It means a lot to us.
The platform is super easy to use and makes it effortless to send both transactional and marketing messages. It integrates seamlessly with Shopify, which has made managing our store communication so much smoother.
The support team is very responsive and always ready to help whenever needed. Overall, it's been a game changer for us highly recommended for anyone looking to improve their customer communication on WhatsApp!
We've been using Bot.space for our WhatsApp Business needs, and it's been a great experience so far. The app is easy to use and helps us send both transactional and marketing messages seamlessly. It integrates well with Shopify, and the support team is responsive and helpful whenever we need assistance. Highly recommended for anyone looking to enhance customer communication through WhatsApp.
If you are thinking about automation, BotSpace is the answer. It has all the readymade solutions for you to lessen the burden of retargeting your potential customers. Loving it.
Setup was abit tricky as I was migrating from another app, but the support provided by Anmol was superb and very timely. He helped with the migration and setup and made the process easy and seamless!
Its been 3 months since I am using Botspace, I have had no issues with the services. Especially the support the team provides is commendable. They are available just a call away.
Great app, Rohit and team are really helpful. Super value for money and timely resolutions for all issues. Worth opting for
