Reviews (58)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
February 18, 2022

This app is easy to use and update. The Brightpearl support team is responsive and helpful when needed. No complaints in nearly 2 years!

P.volve
United States
Over 1 year using the app
February 9, 2022

Works really well with almost no effort required to get it setup and working, makes Shopify the obvious choice for anybody using Brightpearl.

Mantis Marvels
United Kingdom
About 1 year using the app
February 23, 2022

Had a great experience using this app across multiple brands/companies. Very user friendly and allows all tasks and automations to be completed with ease.

(UK) Deus Ex Machina
United Kingdom
6 months using the app
August 4, 2021

Brightpearl has been a really good solution for us. The Shopify connector works well, fast and reliable. We've also had great support from the Brightpearl team

Rat & Boa
United Kingdom
About 4 years using the app
December 1, 2021

Promised x and got y. They could not fulfil their promises. It has been 6 months since implementation and I still have hundreds of orders stuck. I'm double shipping to hundreds of people since Brightpearl has decided to split orders. Support is lacking. Using their preferred partners has just meant that no one has taken responsibility. BUYER BEWARE!!!! We are pulling out as soon as we can.

böhme
United States
7 months using the app
Brightpearl replied October 18, 2024

Hi there,

We appreciate your feedback! I would love to gain a better understanding of the complications you have mentioned and look into how we can improve the difficulties you are experiencing.

Thank you
Jesse
Brighptearl by Sage

March 1, 2022

Brightpearl has been a great asset to our business. User friendly and easily integrated with shopify, it does provides us with a real ERP system, fit for a SME multi channel retailer

Cefinn
United Kingdom
Over 2 years using the app
February 9, 2022

We have been using Brightpearl for 6 years now and the difference it has made to the efficiency of our stock control cannot be overemphasized. Not sure how we managed before. Highly recommended.

The Bear Garden
United Kingdom
About 4 years using the app
February 8, 2022

The app works well at integrating shopify with brightpearl. In future though they need to integrate live changes on shopify orders to reflect in brightpearl, although I believe this is coming in a future update.

Glebe Healthcare
United Kingdom
About 1 year using the app
February 17, 2022

I am already a Brightpearl user and this links seamlessly with Shopify. It is not a cheap solution and their pricing has increased a lot in recent years but it is a very good all in one solution which automates many tasks

Jileon Wellies
United Kingdom
Over 3 years using the app
February 10, 2022

I use multiple Shopify accounts integrated with Brightpearl and really appreciate how easy the work flow is for all the orders being placed, shipped and invoiced. With the right automations in place it is completely seamless.

YETI UK LIMITED
United Kingdom
Over 2 years using the app