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Only thing worked for me was the chat buble even after getting a extention to try again and that is my honest review
Hi C2K2 Creations, sorry to hear about your experience. We did have an issue with the catalog scan on your store and I completely understand the frustration.
Just to give some context: the chat widget works independently from the product scan, so the app was functional during your trial as you could see on the screenshots we shared with you. We reached out multiple times offering to help fix the issue and extend your trial, and that offer is still open. We would love the chance to make it right.
We are a small team and we take every feedback seriously.