Upatra: Bulk Fulfill CSV

Upatra: Bulk Fulfill CSV

Reviews (156)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time saver and “lifesaver” for bulk fulfillment, especially for stores handling hundreds or thousands of orders. It’s praised for quickly applying tracking from CSVs, automating shipping emails, handling partial fulfillment, and reducing errors. Merchants find it simple to set up, reliable over years of use, and note that support is fast and helpful. Many call the free plan powerful and great value.

June 10, 2026

Very helpful, highly recommend

Million Sunny
United States
13 days using the app
Upatra replied June 10, 2026

Thank you for the 5-star rating! Seeing feedback like this motivates me to keep improving the app and building features that save merchants time. I truly appreciate your support and am grateful to have you as a customer.

Edited August 5, 2024

App is no longer working. When it did, it performed as expected. The UI is a bit of a mess but otherwise it did as stated.

We have reached out to support and have not heard back.

::UPDATE::
Steve responded to my email, and although it did not resolve my issue the app seems to be working now. Hopefully it stays that way.

Arkon Mounts
United States
9 months using the app
December 22, 2023

Fantastic app and outstanding support! We're on the free plan as we really have no use for the integration w/ Paypal, but if we had, the monthly fee is totally well worth it! While not on the paid plans, Steve has been truly helpful and responsive still! When we recently needed Steve's help to check on some settings, he replied immediately and offered his assistance unconditionally and so we were able to quickly resume using the app! Our whole-hearted recommendation to anyone looking for a simple yet powerful fulfillment app backed by outstanding support! Two-thumbs up!

DataBlitz
Philippines
Almost 2 years using the app
December 1, 2023

The first time it worked fine but the last time an error occurred. Orders fulfilled using this app will mark the order as fulfilled but will be deleted or without tracking, causing confusion for customers. I'm looking for better app.

Wonder Skull
United States
21 days using the app
Upatra replied December 3, 2023

Sorry for your inconvenience, to fulfill the order with the tracking number, you can use Create Fulfillment option, which will add/assign the tracking number to the relevant order.

Using Mark Order as Fulfll will simulate the action mark fulfill in Shopify without any tracking number.

May 19, 2026

This is a good apps, Thank you so much

Baller Crown™
Singapore
12 days using the app
May 19, 2026

Good

Slowmoons
United States
4 months using the app
Upatra replied May 19, 2026

Thank you so much for your review! I’m really happy to hear that you’re having a good experience with the app. I truly appreciate your support, and I’ll keep working to make it even better!

May 18, 2026

free but good

Afropenda
United States
5 months using the app
Upatra replied May 18, 2026

Thank you for the review! I’m glad you’re enjoying the app and finding it useful. I always try to provide as much value as possible, even on the Free plan. Really appreciate your support!

May 18, 2026

I like this app, and it's very helpful. Highly recommand!

Zupapa
United States
Almost 3 years using the app
Upatra replied May 18, 2026

Thank you so much for your kind review and recommendation! I’m really happy to hear the app has been helpful for you. If you ever need any assistance or have suggestions for improvements, feel free to reach out anytime

September 10, 2025

Emailed many times about issues with tracking URL. No reply.

Kpop Omo
United States
About 4 years using the app
Upatra replied May 16, 2026

Hi Kpop Omo team,

Four years as a customer and we left you waiting on email — I'm genuinely sorry. That failure is on us, and we've since rebuilt how support requests are routed so they land directly in front of a person instead of a shared inbox.

The tracking URL issue is one we've resolved for several stores this year — most often it's a carrier name that doesn't match Shopify's expected value, or a stale mapping on our side. If you can email me at support@upatra.com with one affected order number and the carrier you're using, I'll dig in personally and reply the same day.

We'd love the chance to make this right. Either way, thank you for the years of trust.

— Steve, Upatra

January 10, 2025

The app was working well, but suddenly, it stopped working. The customer service never replies to my emails. I would say, do not install this app.

Forno vendors US
Canada
3 months using the app
Upatra replied May 16, 2026

Hi Forno vendors US team,

I'm sorry — twice over. First that the app stopped working on you without warning, and second that our support never got back to you. Neither is acceptable, and we've restructured how tickets are handled so emails no longer fall through the cracks.

Most "suddenly stopped working" reports we've seen recently trace back to a Shopify permissions/scope change or a tracking URL config that needs refreshing — usually a quick fix once we can see the shop. Could you email support@upatra.com with your store URL and roughly when the issue started? I'll personally take the ticket and reply same-day.

We'd really appreciate the chance to get you back up and running.

— Steve, Upatra