Reviews (646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a major time saver and “game changer” for large catalogs, handling bulk image renaming, alt text, resizing, squaring, format conversion, and compression. Automation and scheduling let them “set it and forget it” while keeping sites visually consistent and faster. The interface is described as intuitive, the free plan generous, paid plans worth it, and support outstanding—often adding requested features.
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very difficult to use. There is no way to "preview" what your image will look like once it's watermarked and from what I can tell, there is no way to revert it back to the original image if you don't like the result. Pretty disappointed considering i had to upgrade to the professional plan to even try this.
Very useful. Especially since it works for file names as well as alt tags. But is it possible to ignore certain images, which you dont want to edit?
I would also like to see more options, to have different templates for each collection. Or being able to use PAGE TITLE as a template for the image file names.
I use both "Bulk Image Edit" and "Bulk Product Edit" very regularly. Excellent user interface and very easy to do what I need to do. If you want to resize bulk images, apply new alt text or any number of other things you absolutely need to do to your product images en masse then you absolutely will need this app.
The app works well to put the water mark on my images. The downside is, that when you need to add watermarks to new images, the review does not tell you how many images need water marks? So you have no idea how many it will be. It does however not go over ones that already were water marked, so you don't pay twice.
We are a reseller and get most of you images from you suppliers. This app has saved us hundreds of man hours with simply squaring images. Not to mention to speed and SEO advantages that we have gained as well. We have tasks set to auto run daily, a true set it and forget automated solution. Thanks for being awesome!!
Nice app. It does exactly what it says. I used paid version only for 1 month to sort out all old pics. I have only few new products per month so I downgraded to free plan and it all works without any problems. If I decided to update/change something in bulk again, I will sure upgrade plan again. It is well worth the expense...
It's an amazing tool. But it will be best if it would allow minimizing the size of the images at the product description. Overall ,it is a great app and helps us to reduce the size of the homepage from 14mb to 3.6m and changing the images name and made them related to the product's name as they were messy before. So WELL DONE HEXTOM
Completely messed up all my images. When exporting my files some files were the new naming convention and some the original. Also lost several images in the process. Emailed an urgent response asking for help but no response and spent 3 hours with shopify support trying to rectify it. Still lots of products with no images. Would avoid
We have many images of different sizes and resolutions which needed to be harmonized while squared and this APP was perfect for it. In addition, the tech support has been exceptional in helping fix certain background image issues we had with our PNG images. Truly a Must-Have APP as well as a Great Team.... Ralph Turchiano, CEO AlchePharma
I uninstalled this app, yet am still getting charged $99.99 per month. Please refund us and stop charging us. I have contacted shopify directly to attempt to get our money back - it even confirms in the billing that it was uninstalled Hextom: Bulk Image Edit & SEO (Uninstalled) $99.99 Bulk Image Edit Enterprise: 2023-05-20 - 2023-06-19
Hi,
I hope this message finds you well. I wanted to take a moment to address a matter regarding the billing process following the uninstallation of our app, and also share some positive news.
Firstly, I'd like to clarify that the last charge you observed on your bill occurs subsequent to the uninstallation of the app. You may have noticed that the app is labeled as "uninstalled," which serves as an indicator that your subscription has been canceled. It's important to note that this does not imply any ongoing charges after uninstallation. Rather, it signifies the final bill in the billing cycle. This practice is consistent across all apps that operate on a monthly fee structure, ensuring fairness and transparency for our valued users.
Now, I am delighted to inform you that we have taken proactive steps to enhance your experience. Although it may not have been explicitly mentioned earlier, we have gone ahead and issued a refund for the charge incurred between the dates of 2023-05-20 and 2023-06-19. We sincerely appreciate your continued support and wanted to demonstrate our commitment to your satisfaction.
Should you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. We are here to assist you in any way we can.
Thank you for your understanding, and we look forward to providing you with an exceptional app experience.
Warm regards,
Sophie
