Reviews (1,173)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants call this a major time-saver and essential for high-SKU stores, using it daily to bulk edit prices, titles, descriptions, SEO, variants, and inventory. Many rely on CSV export/import for precise control and say it handles catalogs from thousands to hundreds of thousands of products smoothly. The interface is praised as faster than Shopify’s editor, with quick, knowledgeable live chat support that often improves the app.

May 2, 2017

This is an absolute life saver and is completely essential for anyone who has a store with more than a hundred products. We migrated from an existing e commerce platform and as a multi-line dealer we have thousands of skus. We have had to make mass corrections, tag updates, vendor changes etc. But tag updates for our filters has been essential with this tools. it's just not possible in Shopify when you have multiple tags.
The only reason I don't give it 5 stars, is that in their dozens and dozens of functionality options I have found a few obscure change functions that just don't seem to work for me -- collapsing 2 or more tags into 1, for instance. But that's been a small percentage of what I'm trying to do. So I enthusiastically give it 4 stars.

Louisekool
Canada
5 months using the app
February 4, 2018

This app saved me a ton of time adding skus to a list of over 800 generic products in our store which had been entered in without skus. Plenty of options on this from bulk weight changes to pricing and collections.

The best part of this app is their built in rules. For instance, change all products who have a weight > x, filter by skus = empty, create barcodes starting at y.

Only issue I had with this app was when trying to add skus starting w/ a2001. Not sure if it was using a letter to start or something else, but this ended up working great.

Adkguitar
United States
About 23 hours using the app
July 16, 2023

All the different features make it great for editing at once. However, it would be better if there was a function to filter out duplicate products. It would be nice to be able to use functions such as filtering out duplicate images, which can be done with a little brain. Other than that, it's a fully functional app.

Keautiful
United States
3 months using the app
December 27, 2025

HexTom Bulk Image Edit and SEO is an excellent tool for efficiently managing large image collections, ensuring images are properly resized and standardized and It simplifies the process of adding alt tags and other metadata, making SEO enhancements straightforward and scalable.

Overall, it’s a highly effective solution for optimizing image assets in any sizable e-commerce setup. I would recommend it as one of those must-have-apps.

Casa Bugatti USA
United States
About 1 month using the app
July 16, 2022

Genial app for å redigere mange produkter på en gang, og alle redigeringsmulighetene er supre. Liker også godt revert-funksjonen.

Unikt Garn
Norway
About 2 months using the app
August 27, 2026

Easy to use and friendly customer service.

Turtle Miles Club
Finland
About 1 hour using the app
January 23, 2026

Wonderful app!!! It makes using Shopify so much easier! I have been using Shopify for the last 5 years and this was the very 1st app I ever installed and I still use it all the time because of all the great features. I definitely recommend it to all shopify store owners!

Seek Optics
United States
Over 3 years using the app
November 12, 2024

Learning as i go, so far this app saves me so much time and prevents any manual data entry mistakes. Wouldn't be without it and i haven't even scratched the surface of its abilities . . yet!

Essential Beach
Australia
About 1 year using the app
April 22, 2024

Features are good but scammy and poor customer support.
Tried both Hextom Bulk Product Edit and Hextom Image Edit.

Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you.

Re: Hextom Image Edit - last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working! You need to batch your images per 100 images per batch for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.

daintyduvet
United States
Over 2 years using the app
Hextom replied April 30, 2024

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.

We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.

July 3, 2023

Hextom BPE is definitely the app to have. So powerful, easy to use, it is very helpful when it comes to manage a Shopify store that requires a lot of different options for pricing / metafields / inventory / etc. management. It has been for the Mother App and it was time to leave a review for my best Shopify friend.

Pimamour
United States
Over 2 years using the app