Reviews (1,169)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants call this a major time-saver and essential for high-SKU stores, using it daily to bulk edit prices, titles, descriptions, SEO, variants, and inventory. Many rely on CSV export/import for precise control and say it handles catalogs from thousands to hundreds of thousands of products smoothly. The interface is praised as faster than Shopify’s editor, with quick, knowledgeable live chat support that often improves the app.

March 21, 2024

Perfect app... Every Shopify seller, you have use this app for bulk editr

SamiArtGallery Wall Art Print Shop
United States
About 2 years using the app
December 20, 2023

Great product for bulk edits

BayMar Books
Canada
4 months using the app
February 23, 2024

The support is outstanding! Unfortunatly it did not turn out as needed but very commited to help.

OnlyJesus
Germany
4 days using the app
Edited August 8, 2023

eine hervorragende App und guter Support, Änderungen können sehr einfach und zügig vorgenommen werden

EFB Edelsteinvertrieb
Germany
About 1 year using the app
October 24, 2022

Juste indispensable. Toutes les infos produits sont facilement maintenables en lot. Des heures de travails économisées.

Cricketco.be
Belgium
6 months using the app
February 12, 2023

Extremely frustrating app to work with. Slow at processing the tasks. No live support is available, so if you need to edit something and cannot get it done yourself, you'll need to wait a couple of days via email.

Canvas by Numbers UK
Andorra
Hextom replied February 14, 2023

Thank you for your review.

Processing speed is unfortunately limited by Shopify API calling speed limit. We have optimized our app to be as fast as we can under that limit. Your tasks took about 10 minutes to update hundreds of products because of that. I wish it can be done instantaneous but all 3rd party apps are bound to that rule.

We are a North American team. It is difficult to provide 24/7 live chat support at this point. We always make sure support tickets are replied in quality within 24 hours. Or within 8 hours if we receive it during our working time. If you have questions, you are always welcome to contact us at help@hextom.com

Hextom Support Team

July 23, 2025

nicee app , thankss

MONEY CLUB
Germany
7 days using the app
September 10, 2024

easy to use

Cooper Melbourne
Netherlands
15 minutes using the app
May 7, 2024

GOOD

ToolCrafters
Australia
11 months using the app
October 13, 2025

This app is one of my few essentials if you have a large catalogue. If this condition is met, I always buy it for my own projects and recommend it to all my clients for whom I develop high-quality online stores.

Great customer service!

DAVID 10X
Spain
3 minutes using the app