Hextom: Bulk Product Edit

The application is great at making bulk editing on my shop and is very intuitive, saving me countless hours of editing. Hextom support is great, giving the user peace of mind.

This app is really useful and enables us to import and export all our custom metafields. It was very useful in our store migration and we use it in our daily operations too. A must have app if you have a lot of products in your store. We have more than a thousand SKUs.

What a time saver app! Great features and very capable. I have been using since establishing our website. You can deal with thousands of products in seconds, must-have app for Big website owners!

This app has saved me HOURS after only using in for a matter of weeks. I have over 100 products on my site and I cannot imagine not having this to make price adjustments and other minor tweaks. Totally worth the price tag

I have only good things to say about this app. I use it daily for all the changes that need to be made to products, either with the bulk editor or through CSV export/import. It also offers scheduled tasks and the ability to send exports via email. The support team is always available and helpful. We recently resolved a bug (the first one I’ve encountered in two years of using the app on many Shopify stores) in less than half a day. Highly recommended!

UPDATE: Hextom have now reinstalled the alphabetical sorting of collections and I can now use the app again. The app is great so why change the UI? Developers need to communicate intended changes to apps BEFORE making changes.

Everything was working perfectly - really great app - until the UI was changed. Now I can't quickly select a collection (I have hundreds of collections) and now have to scroll down an enormous list which is no longer in alphabetical order no matter how I arrange my collections on shopify - before the UI change the list was always presented alphabetically no matter how the arrangement was listed in shopify.
I try typing the name of a collecti me to a random collection starting with that letter then i type the next letter and rather than add it to the string I then get a collection starting with the next letter typed.
After playing around a bit I managed to get the characters typed to make a string but only if I typed super quick - so quick that I make mistakes as I'm not a professional typist.

At no time did I receive any notice of intent from Hextom stating that the UI would be changed - I certainly wasn't asked for any input on intended changes and how they would impact my use of the app.

Was any user consulted before the UI was changed? Did the "developers" perform any testing before changing the UI?

Hextom just seems like another business which treats its paying users with utter contempt.

What a shame, the app was really good and easy to use before this fiasco and I would happily have left a 5 star review.

When reaching out to the customer service at hextom I was asked not to leave a review of my opinion of the UI changes. Before they were introduced (with no warning) I would have shown that respect but since you choose to treat your paying customers with such contempt, I feel other prospective app users should know what kind of business they are dealing with.

Excellent App!
This app is an essential tool in managing numerous aspects of our store with over 10,000 skus, and we are continually discovering new ways to utilize it. From re-organizing collections to building promotional pricing, the App is quick, accurate and reliable. When we’ve had questions, customer service was quick to respond. Highly recommend!

Hextom offers a wide variety of tools that lead to it becoming a mainstay in our stack. All the interesting, niche things you need.

Standouts: exporting descriptions with HTML, Make images square

The ability to make bulk edits with this app has greatly improved our workflow and productivity. Have not run into any issues with functionality and edits are done reliably and without errors. If an action is done by accident, it is easy to revert that action.

Only minor gripe is that some times starting a bulk edit can take a bit longer than we like, however with all the benefits this app has provided, it saves way more time than the edit queue times add.

Super easy to use to export and import any fields. Also has a revert feature, that can undo any actions right away, very nice to do that when you make big imports that affect many SKUs