Reviews (1,168)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants call this a major time-saver and essential for high-SKU stores, using it daily to bulk edit prices, titles, descriptions, SEO, variants, and inventory. Many rely on CSV export/import for precise control and say it handles catalogs from thousands to hundreds of thousands of products smoothly. The interface is praised as faster than Shopify’s editor, with quick, knowledgeable live chat support that often improves the app.

Edited January 12, 2026

Essential tool to keep your site up to date and accurate. If you store has more than 100 products, this is a must.
Support is very knowledgable and helpful.
I highly recommend it.

Really Into Dogs
Australia
About 1 year using the app
February 4, 2025

Quick and easy to use. Saves significant time and steps.

LilDog
United States
15 days using the app
February 3, 2025

I think this should be native to Shopify and I hate that I have to pay a third-party app to perform bulk functions but that aside... Hextom is amazing and pays for itself every time I use it.

Psiloteric Visions
United States
7 months using the app
January 31, 2025

I couldn't run my online store without Hextom. Both the app and their support are amazing! Comes highly recommended.

Om-Style
United Kingdom
7 months using the app
January 21, 2025

This App works to perfection! I really appreciate it because I find it hard to do bulk editing in Shopify sometimes... I also received excellent customer service when I had a question from Darren. And the wait time was very short to do the online chat. 5 Stars all the way!

Meaningful Tees Shop
United States
Almost 2 years using the app
January 7, 2025

Software is amazing and extremely flexible. Customer support too is very good. I am happy with the service and working of the software.

Poochi Paws
Canada
2 months using the app
Edited January 23, 2026

The app works great and does exactly what we need, but what really stands out is the support team. They always respond quickly, are very helpful, and explain things clearly. Great app and excellent support. Highly recommended!

Natural High Surfshop
Netherlands
About 4 years using the app
December 10, 2024

The agents are helpful, patient. The app works great.

Sheartak Tools
Canada
About 1 year using the app
Edited January 10, 2026

Excellent app so far - I had a question and it got addressed super fast by Lenard via the online chat. Thank you!

Stratonaut Shop
Singapore
4 months using the app
December 6, 2024

very useful program. easy to change what is needed.
and the customer service is very fast and reliable.

Glika Luxury Care
Greece
Over 1 year using the app