Reviews (1,168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants call this a major time-saver and essential for high-SKU stores, using it daily to bulk edit prices, titles, descriptions, SEO, variants, and inventory. Many rely on CSV export/import for precise control and say it handles catalogs from thousands to hundreds of thousands of products smoothly. The interface is praised as faster than Shopify’s editor, with quick, knowledgeable live chat support that often improves the app.
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Worth the price and honestly a godsend for small business owners! Saves you so much time in bulk editing anything you can possibly think of. 10/10!
Excellent app. Allows me to bulk update products across my store effortlessly.
This app has saved me insane amounts of work in product pricing updates. Highly recommend.
Such a pity that they're customer service team is lazy and unhelpful. Kept referring me to watch a video instead of actually offering help. Obviously as a small business owner myself, I would never treat customers this way.
We're sincerely sorry to hear that you encountered difficulties using our app. We take all customer feedback seriously and have reviewed the support you received.
Following our review, we identified that the video tutorial suggested in the initial response offered a solution to your specific concern. When we learned of your dissatisfaction with the overall support experience, we attempted to reach out to you on several occasions via email to offer further assistance and address any outstanding concerns.
However, we haven't received a response. Our priority is to ensure your satisfaction. If you're still open to discussing your experience, please don't hesitate to contact us at help@hextom.com. We're available to answer any questions and find a solution that meets your needs.
Thank you for your understanding and cooperation. We look forward to hearing from you soon.
Would recommend to anyone! This app has saved us so much time and money, it has so many different uses!
This app is must have on any store, it will help you a lot fixing anything in bulks, thanks a lot Darren
Simple way to change variations for over 1k products. Saved me a ton of time.
very useful tool, plus the Revert Changes function is a lifesaver
The app is great. It provides most of the reports that SHOULD come with Shopify right out of the box. The customer support is also great and easy to get in touch with. I do recommend this if you are looking for a reporting app.
Easy to use and covers everything I need for bulk editing and import/export data.
