Reviews (1,172)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is essential for stores with many SKUs, handling bulk edits to prices, product data, SEO fields, variants, and inventory—even on catalogs of hundreds of thousands of products. They value exporting to spreadsheets for precise re‑imports and use it for sales prep, catalog cleanup, and order exports. The interface is described as intuitive, runs edits quickly and reliably, and support is fast, friendly, and effective.

January 20, 2025

I started with the free plan and have upgraded as my shop has grown. This app makes updating and organising products sooo easy. I can't run my shop without it!

A1two3
Denmark
Almost 3 years using the app
January 10, 2025

Sin duda me ha mejorado la vida esta app, trabajo que antes me costaba semanas ahora lo hago en minutos. Poder introducir masivamente los productos solo necesitando un excel es maravilloso.
Mil gracias por existir.

boníssima
Spain
About 2 years using the app
December 12, 2024

Eine sehr nützliche Apps, die unglaublich viele Stunden Arbeit spart, wenn man mehrere Produkte und Kollektionen bearbeiten will. Ich habe nie ein Feature vermisst und der Chat Support ist sofort erreichbar gewesen (kein Bot).

The Philosopher's Shirt
Germany
Over 5 years using the app
October 8, 2024

I recently migrated to a new theme compatible with Shopify 2.0 that utilizes the new filter system. Unlike the previous theme, which relied on tags for filtering, the new theme uses metafields. My store features approximately 800 items, and I’ve found the Hextom Bulk Product Edit app incredibly useful for assigning values to the metafields, saving me a significant amount of time. Initially, I had some questions about how to use the options, so I reached out to technical support, who promptly resolved my concerns. I highly recommend using this app!

Sportsguns
Mexico
2 days using the app
September 6, 2024

Wir haben verschiedene Shops mit insgesamt ungefähr 30 unterschiedlichen Apps, diese ist definitiv eine der besten Apps mit dem größten Usecase, nahezu jede denkbare Massenänderung an den Produkten und Kollektionen lässt sich extrem zeitsparend umsetzen. Ein absolutes MUST HAVE für Shops mit 200 Produkten aufwärts...

PM Euro-Trading GmbH
Germany
2 months using the app
August 2, 2024

Good app and very complete. I use it to do one configuration for all my products (2000 products) and it works very well.

Croix Chrétiennes
Portugal
10 days using the app
February 23, 2024

Essential app with features that save a lot of time and that otherwise would be almost unthinkable to do manually. More and more glad to have found this app. Kind and prepared customer assistance, ready to help also to who, like me, it's not an expert and need help also for the more easy things. Thank you!

Filippo Fanti Photography Art
Italy
4 months using the app
January 31, 2024

La herramienta nos facilita actualizar información en lote, pero no solo eso, sino que podemos ejecutar tareas automáticamente esto nos ahora mucho tiempo para las configuraciones y la actualización de información.

Beds & Dreams
Guatemala
6 months using the app
December 26, 2023

Viele Funktionen. Einfache Bedienung. Wir ändern damit regelmäßig komplette Beschreibungen, passen Metadaten einfach und schnell an. Danke für die App.

reflowery
Germany
9 months using the app
July 27, 2023

Application and support to be avoided.

I used the paid version of the application to apply a discount on all the products in the store for the sales period. A discount from normal prices was scheduled on a certain date. After this date, a very large proportion of the products were still at sale prices, which is not normal.
I contacted support and was told "they've put all their teams on it and put it at the top of the list". Only to find that two days later the problem had not been solved, and no solution had been found. In their opinion, everything is normal, the change has been made, it must be an external application that has reset the sales on certain products. Are you serious? No other application was used, no changes were applied to products during the sale period.

Keep your money, it will save you a lot of time and money.

Viking Shop
France
Over 1 year using the app
Hextom replied July 28, 2023

Hi,

I sincerely apologize for the inconvenience and poor experience you encountered while using our app. We deeply value your feedback, and I want to assure you that your concerns are of utmost importance to us.

At the moment, we are in the process of expanding our support team and implementing new processes to enhance our customer service. Unfortunately, it led to a delay in properly escalating your ticket within a reasonable time frame.

Your honest review will be used as a valuable learning experience for us to improve our services and ensure that similar issues do not arise in the future.

Thank you for bringing this matter to our attention.

Best regards,

Aaron @ Hextom Inc.