Reviews (587)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably handles complex bundles like mix-and-match sets, tiered discounts, combo offers, and cross-sells. They find it easy to set up, with a clean interface and flexible placement on product or dedicated bundle pages. Many report higher average order value and better stock clearance. Support is praised as fast and proactive, often customizing layouts, fixing theme issues, and adding requested features.

Edited July 18, 2020

Updating my review. The support team is amazing! They are just lagged because of the time change. The app is now working perfectly for us. Highly recommend

ZERO SUPPORT. I AM TRYING TO GET THE APP TO FIX A GLITCH IN MY CART AND NO ONE HAS REPLIED FOR 24 HOUS.

Otte Gear
United States
9 days using the app
Bristm LLP replied July 10, 2020

Hey, Really sorry for the problem you faced. We received your ticket on 10th July and replied back to you on same and we requested to approve our collaborate account request so our support team can go in and can check the issue. So please approve our account request so we can help you to solve issue asap so you our app can help you to generate more sales. Thank you

Edited March 12, 2020

great app and fast responded customer service. they helped me solve problem right away. and the app is really helpful and provide what i need. I really like it. don't hesitate to install it. it really helps. but better to note it where the code is in clearer instruction.

David Archy
China
About 1 hour using the app
March 2, 2022

I've been using the best service for a few months now and I couldn't be happier with it. The support is unbelievable, too. They always reply to me within 1hr of asking a question and are always friendly about it. I highly recommend them to anyone looking for the best service!

Tokyo Mart Sake Online/Jun Pacific Co P/L
Australia
About 1 year using the app
October 20, 2022

Awesome support team. Jigs has been most helpful to assist in resolving issues within the hour. Thumbs up for going that extra mile for your customers! App is easy to use and works well. Only thing that it cannot be combined with Shopify discount, hope this gets upgraded in future.

ByCanary
Singapore
About 1 year using the app
Bristm LLP replied October 21, 2022

Thanks for placing your trust in us and your willingness to share your experience. Your feedback means a lot to us. 🙂

For any queries feel free to contact us at support@webcontrive.com and in-app live chat. We are always happy to help you.

March 25, 2020

This looks like a great bundle app. We didn't end up using it but in the period that I tested it, it looks good. And the support is great. The reason why we won't be using the app is because it doesn't create bundles where you can mix and match a minimum of products for a discount.

Ginsberg+Chan Wine Merchants Asia
Hong Kong SAR
About 2 hours using the app
Edited June 30, 2021

We found the app really easy to use (others are way too complex imo) and the developers have been super helpful and quick to respond to our requests for changes to functionality and display, and I feel confident that they will do so again should we need more tweaks. Does what it says on the tin!

80 Days Publishing
United Kingdom
7 days using the app
August 2, 2022

I am blown away by the customer service available with this app. I have reached out for help 6 times and had instant help in the chat. I was originally using a bundle app that was 30USD a month and didn't do everything i needed, yet this is cheaper, better and great customer service - Very happy!

Backdrop Collective
Australia
7 days using the app
Bristm LLP replied August 3, 2022

I’m thrilled to see that you have a great experience with our service and app. Thank you very much !!

Feel free to contact us at support@webcontrive.com or via in-app chat, if you have any queries. We are always happy to help you.

Edited October 28, 2021

This Bundle app works extremely well - I have been using it for a couple of years and it has been very stable. The support team has also been very quick to respond and very helpful in resolving any issues. I highly recommended it, especially as there is a lot of very poor apps which deal with bundling.

Bree Merryn Art Ltd
United Kingdom
11 months using the app
October 16, 2020

We have been using this product for about a month now and its been a great addition to our website. The ability to put as many bundle deals has helped increase our sales and increase the price per purchase. The Thimatic team has been great at resolving any issues that we have run into, with integration.

Zatural
United States
23 days using the app
December 1, 2020

I want to upsale my products and for more than 4 months, this app didn't do the job. It didn't record any sale during that period. Many abandoned carts though. Also the app stop showing like once or twice a month. I think it needs further development. Support is quite fast. Backend is easy to use but simple.

Polvos Holi®
Mexico
7 months using the app