Bristm Upsell & Bundles App

Very helpful support team, I had lots of questions and they answered quickly and clearly. I especially like that this app allows you to create a single page with all of your bundles, and separate pages per bundle (vs having everything on the product pages). I look forward to seeing how this bundle app can help our shop. Thank you!

I run theveganlifeshop.com and I added the Bundle Products app to help me create a few specific product bundles. I created them easily. There was an issue with the combo bundle and their instructions to hide the default add to cart button on my theme, so I reached out to the tech team for support and they responded to each of my questions within 24 hrs. I don't have a lot of confidence in editing code, so I asked if they could make the changes for me, and they did so quickly! Very professional and courteous assistance! I do wish the app would allow you to do a bundle and then include the bundle with a frequently bought together package (they told me that's not possible at this point). And I wish the app had a little bit more direction as to the different type of bundles and what the end product would look like. I had to play around with it a bit until I really found the right kind of bundle I was envisioning. A little more up front description would be helpful! But overall, I'm happy with the bundle app so far.

I went through about 10 different apps trying to find one that works without messing up inventory, requiring separate part numbers, and so on. This one fit the bill for being able to make bundles of multiple types and allow me the option of when and where to place them.

All of these bundle apps require some kind of wiring. I could not get this app to work with the Parallax theme and many features I could get to work on other themes did not work out well. However, the developer was able to go into our site and set it up completely with our preferred theme. After which, it worked (almost) perfectly.

Glitches have popped up, but the developer responds fairly quickly to deal with them. I have seen cases where prices are doubled, etc., but the developers fixed it within 48 hours.

The only real problem with this app is how it tracks analytics. It creates draft orders for any bundle item. If the customer doesn't buy the item, you are left with a ton of extra draft orders. I have to clean them up daily which is a pain.

The other issue we have, is that we are in the US and the developers are in India. They don't generally respond to E-mail replies. You have to send a note through Shopify to get them to answer and the answers can be somewhat cryptic. The work is good, but the communication is lacking. Because of the minor annoyances and bugs, and the difficulty getting clear support (via E-mail), I knocked off one star. In our case, this is the best current option for our needs.

You can view our implementation here: buplabs.com

AWFUL experience!!! I contacted support to as I needed help and they did not understand my simple request and kept calling me "bro". I am a female!!

We unfortunately chose the Thimatic’s Upsell app to sell our a-la-carte product in our store. This is undoubtedly the worst Shopify app available today (we use 33 other apps). So many blunders from the development team. They will randomly take their app offline to work on it without any communication to the client during PEAK ordering hours. The result? A big fat “404 Page not found” error for our valued customers. Total lack of communication among the app developer’s OWN STAFF. One of the team members will say the app is working fine and ask for a meeting for us to simulate the error (despite sending multiple screenshots/recordings to them). After showing the error in real time during the meeting to another team member “Mr. Jack”, he says this error is to be expected since they are working on it! So why call a meeting to show the error is happening? We would have given a negative star rating if there was such a thing.

What they don't tell you is that if you use this app, you cannot use any discounts. So, you can kiss all of your sales and marketing promotions you have good-bye. Absolutely, worthless if you want to do any other promotions or discounts at the same time.

Die App benützen wir in allen unseren Shop. Der Support verdient 5 Sterne. Einen Stern habe ich abgezogen, da das Loading bei den Bundles manchmal lange dauert.

機能自体はとても便利で、バンドル販売に役立つアプリです。

以前は不具合やレイアウト変更で不安を感じることもありましたが、サポートチームが最後まで丁寧かつ誠実に対応してくださり、問題は解決しました。

今後予定されているグローバル設定機能にも期待しています。迅速で親身なサポートに感謝しています。

Excellente application avec un support réactif ! C'est que que nous cherchions pour notre cross-selling mais il y a tellement de possibilité en plus que l'investissement est rentabilisé !
Bémol : Impossible de faire matcher des offres internes à Rebolt avec leur offre Upsell post purchase, dommage c'est un axe d'amélioration !

Excellent support and smooth integration.

The app works exactly as promised, but what really impressed me was the outstanding support. The team was incredibly helpful, fast, and detailed in solving every issue. They even went the extra mile to make sure everything looked and worked perfectly in my store.
I highly recommend this app — great functionality combined with excellent customer service.