Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

May 11, 2021

This was a new venture for us and your team rose above with all their assistance and guidance! Thank you, Tricia

Kayem Online Store
United States
About 2 months using the app
Kitenzo replied May 11, 2021

Thank you for leaving such a lovely review, Tricia! Making sure new merchants have everything they need is a real priority for us, so it was a pleasure getting you set up. Welcome aboard, and don't hesitate to get back in touch if there's anything else you need - take care!

May 18, 2021

muy buena app el servicio es muy bueno a nivel comercial, creo que en soporte pueden mejorar un poco su tiempo de respuesta

Pescuezo
Colombia
21 days using the app
Kitenzo replied May 19, 2021

¡Gracias por sus comentarios! Agradecemos su paciencia y nos complace mucho que nuestro equipo de asistencia pueda ayudarlo. No dude en preguntar si necesita algo más y ¡que tenga un gran día!

May 21, 2021

Super useful app, adds a lot of value to the user experience! The support team is great and was able to help me as much as possible to make the app look seamless with the site. Highly recommend!

Lili Sampedro
Brazil
4 months using the app
Kitenzo replied May 21, 2021

Thank you for taking the time to leave such a lovely review - it was a pleasure assisting you with your bundle page, and it looks absolutely fantastic! Feel free to drop us another message if there's anything else you need - we're only a click away. Thanks again, and take care!

May 26, 2021

We love how flexible this app is because we can build so many different kinds of bundles to provide more purchasing options for our customers. We've also had some very good experiences with their customer support team when we run into challenges.

Clinical Research Dental
Canada
About 2 years using the app
Kitenzo replied May 27, 2021

Thanks for your wonderful feedback! We're so proud of the flexibility our app gives merchants over their purchase options, so we're really pleased you love it as much as we do! If there's anything else you need, feel free to pop us another message and we'll dive straight in. Thanks again, and take care!

June 2, 2021

We tested a couple of different bundle apps and this is by far the best. Pretty easy to set up... customer support (Adam) is phenomenal. He's been very helpful to get us up and going. I highly recommend this app if you're looking to add a bundle app to your store!

C-IN2 New York
United States
7 months using the app
Kitenzo replied June 2, 2021

Thanks so much for your brilliant review - we're thrilled to be the best bundle app you've tried out! We've passed your kind words onto Adam and the rest of the support team - feel free to reach out if there's anything else you need. Thanks for joining us, and take care!

June 21, 2021

A main aspect of our business model is offering multiple wedding services within one product -- a bundle. Using Bundle Builder has saved us an immense amount of time and manual effort. We also like that we were able to code our our own template to make it look more inline with our theme. Plus, their support has also been immensely helpful when we have an issue that arises.

BELLAGALA
United States
5 months using the app
Kitenzo replied June 21, 2021

Thank you so much for your amazing review - it's so exciting to hear how much of a positive impact Bundle Builder has had on your company! The work you've done with our template creator feature is incredible, and your storefront looks absolutely beautiful - if there's anything else we can help you with, please do let us know! Thanks again, and take care.

Edited August 17, 2021

Excellent App and the Support help is there for you 100%, whatever your issues are ! Thanks again the Eight support team for helping me. Highly recommended this app

AMRHSTUDIO
Netherlands
About 1 month using the app
Kitenzo replied August 18, 2021

Thanks so much for your review - we really appreciate your feedback! I'm really glad the team have been able to support you, and we look forwards to helping you again in the future!

August 18, 2021

This app has been fantastic and the customer service has been outstanding. I have had a couple questions throughout the set up process and the response time has been so quick. Thank you! It has been a very positive experience.

Snarky Gal Gifts
United States
About 1 month using the app
Kitenzo replied August 18, 2021

Thanks so much for your lovely review - we really do appreciate it. Your bundle set up is looking great, and I especially love all the different notepads in there! We look forward to helping you again in the future!

August 23, 2021

I use this app for my customers to create gift boxes from an assortment of sweets. I wish it had more features for this use and cost less but it still does the job better than others I have tried. The customer service is also top-notch - anytime I have a question or an issue, they help me out every time - Jess K was particularly helpful with my last issue. Highly recommend!

ZaZoLi
United States
8 months using the app
Kitenzo replied August 24, 2021

Thank you so much for taking the time to leave a review - we really appreciate your feedback, and we'll definitely keep working to improve the features of Bundle Builder for our merchants! If you have any other questions, just let us know, and we'll be more than happy to help.

August 26, 2021

We have used Bundle Builder for many years, their customer service has always been fantastic and they have been quick to help us if we ever have an issue. Would highly recommend. Thank you

Cleo Harper
Australia
Almost 3 years using the app
Kitenzo replied August 27, 2021

Thanks so much for taking the time to leave a review! I love how you've used Bundle Builder, to let customers build their own personalised wardrobe edit! If you need any help at all, just reach out to the team, and we'll be happy to assist!