Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts revenue and average order value, especially by turning slow‑moving or accessory items into attractive bundles. They use it for “build your own” gift boxes, decor sets, and multi‑flavor packs with step‑by‑step rules and quantity limits. Features like dedicated bundle pages, single- and multi-SKU support, and split SKUs on invoices are praised. Support is described as fast, patient, and highly helpful over years of use.

October 5, 2026

We've had Bundle Builder on our store for about 5 years, recently the Kitenzo team have gone above and beyond to help me modernise and improve the customer experience. They were brilliant - responsive, creative and oh so patient.. holding my hand through every stage of the update and dealing with all my questions.

Rumsey's Handmade Chocolates
United Kingdom
Almost 6 years using the app
Kitenzo replied October 6, 2026

Thank you so much for such a lovely review, and for trusting Kitenzo for the past five years!

We’re delighted that you felt supported throughout the process. We’ll make sure the whole Kitenzo team sees your kind words, thanks again.

September 28, 2026

The support offered by the team was first rate, I was able to have questions answered and technical support offered where I needed it too. Highly recommend the support staff, and the bundle builder.

Seasons of New England
Australia
Over 3 years using the app
Kitenzo replied September 29, 2026

Thanks so much for your 5 star review, glad we could help in getting you setup!

August 5, 2026

Very easy to work with.

Tempered Fine Chocolates
United States
Almost 6 years using the app
Kitenzo replied August 6, 2026

Thank you so much for the kind words - we're really glad to hear it's been a smooth experience! We work hard to make Kitenzo as straightforward as possible, so this means a lot. Don't hesitate to reach out if there's ever anything we can help with.

June 2, 2026

Exceptional app and services. I had some questions regarding the initial configurations and Dale was able to resolve them all in a timely manner. Very happy with the setup of the bundle page and the integration with the cart. High recommend to anyone wants to elevate the average order value.

astrelle
Australia
11 days using the app
Edited April 28, 2026

I was having issues with how the app was incorporated into our website. Natalie and her team went above and beyond and fixed the entire set up. Now my bundles are integrated with our inventory!

PoppedCorn LLC
United States
Over 4 years using the app
Kitenzo replied February 9, 2026

Thank you so much for updating your review!

We’re absolutely thrilled to hear that Natalie and the team could go above and beyond to get your setup perfect!

It’s also great to hear that your bundles are now fully integrated with your inventory!

If you run into any more questions, please don't hesitate to get back in touch and let us know! We're here and always happy to help!

November 14, 2025

I've been using Kitenzo for about 3 to 4 years now, and I'm really pleased with the functionality of their app. The team is super responsive and always willing to help if any issues come up or if I have questions. They keep things well integrated with Shopify updates, and overall, it's definitely worth checking out. I've tried many different bundle apps, and for the price and functionality, Kitenzo stands out as one of the best!

Prepped Eats
United States
Almost 5 years using the app
Kitenzo replied November 17, 2025

Thank you so much for taking the time to leave such a heartwarming review!

We're delighted to hear that you're happy with both Kitenzo, and the Support that comes with it!

We’re forever grateful to have had you with us for so long. Thank you so much for being part of our journey!

If you need anything going forwards, please don't hesitate to reach out! Our Support team will be more than happy to assist you further!

August 21, 2025

In terms of functionality, this app is perfect - it gets the job done without issue. In terms of aesthetics, the team did everything they could to help me with guidance and even building custom code to suit my personal needs and desires. A very good app and an incredible experience. Highly recommended!

Canada Bonsai
Canada
14 days using the app
Kitenzo replied September 1, 2025

Thank you for taking the time to leave such a delightful review!

We're overjoyed to hear that our Support Team was able to assist with setting up Kitenzo to match your Store's needs!

If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!

December 17, 2024

Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it

Rehook
United Kingdom
8 months using the app
Kitenzo replied December 18, 2024

Thank so much for taking the time to leave a review. We are extremely appreciative of the kind words you've shared. We’re thrilled to hear that our support team could help you out with the gift messages and that everything is running smoothly with Royal Mail now. If you ever have more questions or just want to share how your bundles are doing, don’t hesitate to reach out. We’re always here for you. Happy bundling!

November 21, 2024

I had tried a few bundle apps on Shopify and unfortunately they did not meet my requirements, but after finding Bundle Builder, Kitenzo it worked perfectly for the customer journey and aesthetic I was looking to achieve. If I had questions Natalie, was so helpful and helped with getting the CSS code I needed for customisations and as a novice I was able to pick it up easily building out my bundles.

bundled joys co.
United Kingdom
18 days using the app
Kitenzo replied November 22, 2024

Thank you for taking the time to leave a review, it's really appreciated. There are an overwhelming number of bundling apps available on Shopify, we're delighted that Kitenzo is the one that fitted your needs. Natalie is brilliant and I'll be sure to pass on your kind words to her. I love that you find it easy to use. Always know that the support team here at Kitenzo are an asset to be used when you need us.

November 21, 2024

App does the job. It's the only app that I found that could pull off what I we needed. The support team is excellent as well, and has helped us through some minor problems. Even though we've had a few hiccups I still continue to use this app because I know support is ready to jump in and help no questions asked; great team!

The Edge Sports Apparel
United States
Over 5 years using the app
Kitenzo replied November 27, 2024

Thank you for the review and on behalf of all of us here at Kitenzo, we are all delighted Kitenzo was the app that you landed on. being with us for over 5 years means you've seen us from relative infancy up to our current state - so we really appreciate you leaving the review.

I'm glad that you have faith in the top class support team here, they are amazing! If you need anything going forward, please, reach out and we'll be delighted to assist