Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

September 1, 2021

I really like the app. Very responsive support team that have helped me a great deal. Highly recommended.

Akkúrat
Iceland
3 months using the app
Kitenzo replied September 3, 2021

Thanks so much for your review - I'll make sure to pass this on to our support team! I'm so glad they were able to help with your bundles - we'll be more than happy to help with anything else you need! Thanks again, and we look forward to speaking to you soon!

Edited March 26, 2022

Great app! Helped me grow my basket size significantly. I highly recommend this tool. It has been working very well since the last few months

BetterThanFlowers
Hong Kong SAR
7 months using the app
Kitenzo replied September 29, 2021

Thanks so much for taking the time to leave us a review! I am sorry you were affected by downtime - it's very unusual, and definitely not a regular occurrence! However, I'm very happy to say that we've recently made some changes to the back end of the app, which should mean that downtime is a thing of the past. If you need anything else at all, just get in touch, and we'll be happy to help!

September 29, 2021

This app is exactly what I was looking for! It is one of the best out there. I researched tons of bundle apps before choosing this one. It has a clean look and integrates wonderfully with my theme. It's super easy to use for my customers and for me as well. Any adjustments I wanted to make, the support team was very helpful. I'm glad I downloaded this app. I've wanted to add a "Choose your own set" for my customers for a long time, but never found a way to do it...until I found Bundle Builder! I'm excited to see all the varieties of products I can offer - especially with the holidays coming up.

Jostina
United States
7 days using the app
Kitenzo replied September 30, 2021

Thank you for leaving us a review - I'm so happy to hear you're enjoying using Bundle Builder! We can't wait to see what sets you offer for the holidays!

Our support team are always on hand for anything you need - if you need anything else at all, just reach back out, and we'll be happy to help!

October 9, 2021

Great app with great customer service. The pricing is slightly high but it is worth it if you are looking for an easy and clean-looking bundle solution.

Merci Collective
United States
26 days using the app
Kitenzo replied October 12, 2021

Thank you so much for leaving a lovely review! We're so glad to hear that you're enjoying using Bundle Builder, and you've found it easy to set up your bundle solutions! If you need any other support at all, just let us know - we're always here to help!

Edited October 18, 2021

We had launched a number of smaller accessory items in 2020 and realised that some of them could 'bundle' together to create a new product offer. We looked at 5 or 6 other Apps offering a similar solution, but Bundle Builder's examples were close to what we were looking to achieve and so we found it easier to trust this App. As of the date of this review we have been using it for about a year, and we are really happy with its performance. It does clog up your 'draft orders' because of the way it has to construct the bundle order - but I believe all have to do this. Support was good. The 30 days free trial was long enough to really test it out - an offer that was very important. I'm not a web designer .. BUT I'm sure the look at feel and the flow through could be thought out more. As I say to so many of the Apps the route to the best App is get your long term customers involved in your UX. Still A Good a App, well worth our support. Cheers BB

Cocorose London
United Kingdom
About 1 year using the app
Kitenzo replied October 19, 2021

Thank you for taking the time to leave us a review - we're so glad to hear that Bundle Builder has been able to help you create your new product offers! We're always happy to receive any feedback, and I'll make sure to pass yours onto our app developers! If you need any additional support, just reach out and we'll be happy to help!

Edited October 21, 2021

Great app, did have a few issues with currency but they were super at getting it fixed ASAP. Best bundle builder app on the market if you offer discounts and have lots of products! Thanks guys!

Glisten Cosmetics
United Kingdom
About 1 year using the app
Kitenzo replied October 21, 2021

Hey, thanks so much for raising the issues you had with currencies on your store. As you mentioned, we jumped on it right away, and i'm so happy we could get a fix out so quickly. We really appreciate the recommendation. Thanks again and best of luck with product bundling!

November 3, 2021

Great app for offering professional-looking bundles and even better service that included an onboarding call. Couldn't ask for more

Happy Hiking
Denmark
1 day using the app
Kitenzo replied November 3, 2021

Thanks so much for taking the time to leave a review. So glad you enjoyed the onboarding call and that you're happy with your bundles. Anything you need - just let us know!

Edited November 3, 2021

Love this app. Allows for more variety and options in our store. Bundles are now our highest selling product. Their support is very responsive and quick to come back. Onboarding call for set up included. Delighted! 5 stars

Nobó
Ireland
2 months using the app
Kitenzo replied November 4, 2021

Thanks so much for your 5 star review, and delighted to hear that bundles are now your highest selling product! I'll pass on your thanks to the support and onboarding teams :) Anything you need - just let us know!

Edited October 18, 2026

I was unable to navigate and change part of the set up on my website, after sending an email with request for help, I heard back promptly and had a breakdown of how to do what I needed to. Very helpful team - Beaut Gift Co

BeautGiftCo.
Australia
Almost 5 years using the app
Kitenzo replied November 9, 2021

Thanks so much for your 5 star review of Bundle Builder. Glad you found your onboarding call and interactions with our support team useful, and you're finding the app easy to navigate. Anything else you need, please do let us know, and best of luck with your bundle sales.

November 9, 2021

This app was easy to figure out and set up on my own but it was great to know they would walk me through it in a call if I wanted that. Their support response has been fast, helpful and friendly. Our bundles are now our best selling products. Thank you!

Farm Aid
United States
7 days using the app
Kitenzo replied November 9, 2021

Thanks so much for your 5 star review! Glad you found the app easy to setup and that you got all the help you needed from the support team here at Eight - I'll pass on your message. Amazing to hear bundles are now your top selling products - anything you need, just let us know!