Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

December 10, 2021

Great app, great support. It greatly increased average order value! Gave us a nice boost during Black Friday and Cyber Monday. One of the better apps that's here to stay for our store.

FreeTheRoots
United States
18 days using the app
Kitenzo replied December 10, 2021

Thanks so much for your kind review! It's great to hear that Bundle Builder has been able to give you a boost in your BFCM sales - if you need any help with the app in the future, just let us know, and we'll be here to assist!

December 15, 2021

I have tried many different bundle apps and this is, hands down, the best one. This app has helped us increase our AOV by $20! Their support team is amazing as well. 10/10

Puzzledly
United States
8 months using the app
Kitenzo replied December 16, 2021

Thanks so much for your review! We really do appreciate your feedback, and I'll make sure to let the team know as well! If you need anything else in the future, just reach out, and we'll be happy to help!

January 7, 2022

Amazing app to build your own bundles, we had a very specific way to do it and this app was able to customize what we needed. Thanks!

Killer Coffee Company
United States
About 1 month using the app
Kitenzo replied January 10, 2022

Thank you so much for your lovely review! We really do appreciate your feedback, and we're so happy to hear that Bundle Builder is working for you! If you need any help at all, just reach out, and a member of the team will be back in touch ASAP!

February 1, 2022

fantastic customer service! I spoke to Dale R and Adam O on seperate occasions today (01.02.2022) and they both fully answered and resolved my issues regarding text sizes within the app for desktop and mobile.

FactoryWeights.co.uk
United Kingdom
About 4 hours using the app
Kitenzo replied February 3, 2022

Thanks so much for taking the time to leave us a review! I'm so glad to hear Adam and Dale were able to assist, and I'll make sure to pass your feedback on to them! If you need anything else, just reach out, and we'll be happy to help again!

February 3, 2022

Amazing customer support from Adam. The app is exactly what we are looking for and the service is just incredible.

i want it now
United Arab Emirates
About 2 hours using the app
Kitenzo replied February 3, 2022

Thanks so much for your review! I'm so glad to hear you're happy with Bundle Builder, and we can't wait to see the bundles you create! If you need any other help, just let us know, and we'll be more than happy to assist!

February 21, 2022

The customer service for Bundle Builder is AMAZING. We have contacted them a few times, and they are always happy to help & quick to respond. It truly makes using this app even more worth it! And a special thank you to Adam for being so helpful :)

Krunchy Melts
United States
9 months using the app
Kitenzo replied February 21, 2022

Thank you so much for your lovely review! It's been an absolute pleasure to help, and I can see the team is working on something for you currently - we'll be back in touch with an update ASAP, but if you need anything else in the meantime, just let us know, and we'll be happy to assist!

Edited March 21, 2022

It seems that the translation setting works not well. It shows messages dual. I'm wondering if I should find another one. Everything is ok except the above.
I love its clean UI, and easy setup. added---
They have a reliable support team. I'm satisfied with the investigation.
I've added one more star :)

27 COFFEE ROASTERS
Japan
About 1 month using the app
Kitenzo replied February 22, 2022

Hey there - thanks for leaving us a review! We're so glad you're enjoying the app, and can't wait to see the bundles you make! We've sent you a follow up email about your translations, as we should be able to get this fixed for you with no problems - if you could reply when you get a chance, we'll get to work!

February 23, 2022

We weren't sure how to get our products exporting right in orders, sent a note and got a quick and understandable response, and we love the way this looks on our store!

Willamette Valley Pie Company
United States
12 days using the app
Kitenzo replied February 23, 2022

Thanks so much for your review! It's great to hear that the team were able to help you quickly, and we can't wait to see the bundles you create! If you need any more help in the meantime, just let us know, and we'll be happy to help!

March 23, 2022

Looked for a long time for an app that worked well with Multiple SKU bundles. This app seems to have done the trick for us and the support is super quick and helpful.

Century Mats
United States
4 months using the app
Kitenzo replied March 28, 2022

Thanks so much for your review! We really do appreciate it, and we're glad to hear that Bundle Builder is working well for you! Our support team are always happy to help with any issues you might have - if you need any other assistance at all, just let us know!

April 5, 2022

the functionality is great and very user friendly - the support is always on hand to fix any issues we do have

Tutti Rouge
United Kingdom
3 months using the app
Kitenzo replied April 11, 2022

Thank you for your review! We're so glad to hear that you're enjoying using the app, and the team have been able to assist with your queries! If you need anything else, just let us know, and the team will be happy to help!