Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

Edited June 16, 2023

From total trainwrecks to incomplete apps, I stumbled across this app recommended by a friend who sells gift boxes. Super happy with the results and Adam from the chat support. Intuitive, smart UX and enough customization to make it work for me!

Update: We're now several months in - I stand by my assessment.

NSP USA
United States
9 months using the app
Kitenzo replied September 15, 2022

Thank you for your wonderful review! We're so glad you're loving Bundle Builder and all it offers after the recommendation, and we can't wait to see the new bundles live on your surfing site! We will pass on your feedback to Adam - and please do reach out again if you have any further questions, the team will be more than happy to help :)

October 3, 2022

We have a complicated ordering situation - many options that we can't collapse. Having every combination as a variation would not be feasible. So we broke the process into stages using Bundle Builder. This allows for greater flexibility and a much more intuitive user experience. We have had the need over time for custom development and also troubleshooting. In both cases the team at Bundle Builder have been attentive, professional, and quick in their response and help in solving all our needs. Highly recommend this app!

PtilTekhelet
Israel
About 2 years using the app
Kitenzo replied October 3, 2022

Thank you so much for your review! It's great to hear how well Bundle Builder is working for your store, and how it has enabled you to create vast offerings for your customers, that were not feasible before. We will pass on your lovely feedback to our support team, and I'm sure they'd be more than happy to hear from you again, should you need any further assistance!

October 18, 2022

The app is working great so far, I got sales immediately. Customer service is also excellent and they value your feedback. I would recommend taking advantage of the free consultation call, you get to speak to a real person live on video.

Aarin & Co.
United States
4 days using the app
Kitenzo replied October 19, 2022

Thank you for your review, that's incredible that you noticed an immediate uptick in sales with Bundle Builder! The baby headwear bundles look great on your store, and we're so glad you've been impressed with our customer service & the 1-to-1 call with our Onboarding Specialist - that's what we're here for! Just reach out to the team if you need any further assistance.

October 25, 2022

Does exactly what i need, and when i ran into an issue support literally responded in 5 minutes with a solution :)

Black Market Spice Merchants
Australia
9 days using the app
Kitenzo replied October 26, 2022

Thanks so much for your review - we're super glad you've been impressed with the quick responses from our support team! The bundles on your store are looking awesome, and a brilliant gift idea for all the spice lovers out there! Just pop us another message if you need any more help, as the team are happy to assist :)

October 31, 2022

We've tried out a dozen of bundle apps with great ratings, and this apps just so outstanding. First of all, the documentation is so well-structured and written compared to its peers. It is so easy to use and straight forward. It might not have have all our desired functions (like doing bundle on product page). But with an app this well-designed, we can actually get some workarounds and still get great results.

Gravgear AU
Singapore
14 days using the app
Kitenzo replied October 31, 2022

Thank you so much for taking the time to leave us a wonderful review! We're so pleased to hear how useful you have found our documentation, and how impressed you have been with our app. We really value all feedback, and are especially pleased to hear how well Bundle Builder has worked for our merchants. Feel free to reach out if you need any assistance, we're here and happy to help :)

November 1, 2022

It works very well.
Although it may not be the custom solution we needed, as a third-party app, it allows a fair bit of customisations and their customer service, not the fastest but very effective!

VERVE Fitness
Australia
About 2 years using the app
Kitenzo replied November 2, 2022

Thank you so much for leaving us a review, we're super glad that Bundle Builder is working so well on the Verve Fitness store - the 'build your own home gym package' is so creative! Just pop us another message if you need any more help - we are a small team, but are always here on hand to help our merchants in any way we can!

November 10, 2022

The app works very well and what is also impressive is that the basics for further customisation have been coded and the accompanying documentation are in place. Wonderful team of patient people who take time to troubleshoot and explain everything.

duSucre Macarons
Germany
About 1 month using the app
Kitenzo replied November 10, 2022

Thank you so much for taking the time to leave us a review, and for your lovely words about our team! We're so pleased that you're enjoying the app and are impressed by its customisation functionality & documentation to support. We love your build your own macaron boxes on your site! Please do reach out if you are ever in need of any further support, we'd love to hear from you again!

November 22, 2022

Had a very good informative onboarding call with Harriet. Really helpful. I like this app and it seems to fit with our expectations.

Bamboofeet
United Kingdom
Almost 2 years using the app
Kitenzo replied November 23, 2022

Thanks so much for taking the time to leave us a review, we really appreciate it! We're super glad to hear that you're enjoying Bundle Builder, and found your complimentary onboarding call with our specialist so helpful - we will make sure to pass on the feedback to Harriet! Please feel free to reach out to our support team if you need any assistance down the line, as we'd be happy to help.

January 19, 2023

If you need a bundle builder for your shop, look no further - this is it - this is the bundle builder you've been looking for!
The app itself - extremely easy to use, nothing more to say!
The Staff - The staff I've dealt with have been nothing short of amazing!

So I will say it again - If you need a bundle builder for your Shopify store then this is it!

Kristen Lonie Swimwear
Australia
22 days using the app
Kitenzo replied January 20, 2023

Thank you so much for taking the time to leave us an incredible 5* review! We really appreciate your kind words, and how much you love our app - and even more so, your recognition for the team! Please reach out to us again if you need any help further down the line, and thank you again for choosing & recommending Bundle Builder.

January 24, 2023

Bundle Builder syncs really well with our accounting system, Netsuite. It is straightforward and gets what you want! They resolved a pressing issue and fixed straight away. Thank you Dale & Jess!

La La Land
Australia
25 days using the app
Kitenzo replied January 25, 2023

Hey La La Land team, thanks so much for leaving us a 5* review! That's awesome to hear Bundle Builder works really well alongside your store's accounting system, and that you've found the app to be super straightforward. We will pass on the great feedback to Dale & Jess - just give us another shout if you have any more questions!