Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

Edited July 6, 2023

These guys are awesome. Quick to respond, Fixes most of what I ask so my customers can have a easy time shopping. This bundle app displays beautiful on our site and looks very professional. The check process is clean and keeps things together on the cart page and the checkout page. We are now things how to add more bundles to our site. I understand they have a new design coming out and really can wait to see how it looks. Trust us, when I say you won't be disappointed. Update...Just asked them to tweak it a little and boom, it was done. Amazing

Huckle Bee Farms LLC
United States
4 months using the app
Kitenzo replied April 5, 2023

Thank you so much for taking the time to leave us such an awesome review! We're thrilled to hear that our app is a great fit for your store, and that you're really impressed with the seamless integration with your store's cart and check out pages! We're super excited to release the exciting new updates that we've been working on, and we're more than happy continue supporting you and your business, assisting in any way that we can. Thank you for choosing Bundle Builder - wishing you every success with your store, and happy bundling 🙂

April 17, 2023

Great so far. Only two issues are:
1. The inability to add discounts to bundles
2. The inability to create subscriptions from bundles.

Do you know when this will be possible?
Thanks so much.

Bold Bean Co
United Kingdom
5 months using the app
Kitenzo replied April 19, 2023

Hi Bold Bean Co, thank you for your 5* review of Bundle Builder! We're super pleased to hear that you're enjoying the app.

Whilst discount codes can't be applied to Multi SKU Bundle types, they can be applied to Single SKU Bundles. There are also alternative ways to offer customers both flat and tiered discounts with Multi SKU Bundle types, such as a percentage discount, fixed discount, or fixed price. Unfortunately at this time, subscriptions isn't a feature supported by Bundle Builder.

If there is anything else we can help you with, feel free to drop us a message - wishing you every success with your online store!

July 12, 2024

Works mostly well and the support is very good. We use it to make prdouct bundles (present baskets) and the user experience is very good. Also the support even helped Friday evening, so we can run our promotion on the weekend!

Geschenkkorb-Laden
Germany
3 months using the app
Kitenzo replied July 13, 2024

Thank you for the feedback - it was a pleasure to help you and I hope your bundle promotion has gone well! Anything else needed just give our support a shout.

October 25, 2023

Very happy with this app, exactly what we were looking for, i would love to have a starting template/s when using the template creator for quicker setup, but for now we accomplished what we were looking for. Exceptional customer service i have to add! Shoutout to Natalie who was very patience and guide me with all my doubts :)

Caprichos de Goya
Spain
8 days using the app
Kitenzo replied October 26, 2023

Thank you so much, Caprichos de Goya, for your wonderful review! We're thrilled to hear that Bundle Builder has been exactly what you were looking for.

We understand the need for pre-built templates to make the setup process quicker and easier, so we're excited to let you know that this is something we're currently working on! We appreciate your patience and understanding in the meantime.

Our team is dedicated to providing exceptional customer service, and we're glad that Natalie was able to guide you patiently and address any issues. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

February 9, 2026

muy bueno

LIQUO
Chile
6 months using the app
Kitenzo replied February 11, 2026

Thank you so much for your delightful review! We're extremely happy to hear that you are having a good experience with Kitenzo!

If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!

April 7, 2025

While I haven’t fully explored the Kitenzo app just yet, I wanted to take a moment to commend the exceptional customer service I've received so far. The team has been incredibly responsive, helpful, and patient in answering all my questions and guiding me through the initial setup.

It’s rare to come across such attentive support — they’ve made a great first impression, and I’m looking forward to diving deeper into the app knowing I have a reliable team behind it.

Mecha Malaysia
Malaysia
15 days using the app
Kitenzo replied April 11, 2025

Thanks so much for the Review, we really appreciate it so much! We are really proud of our Support team they are our champions to bridge the gap between our Product and yourself and to know they're leaving such an impression on you, it's such an amazing compliment. We look forward to working with you and assisting where we can!

February 26, 2025

great product, great service! Really drives revenue

RAWKANVAS
Australia
Almost 6 years using the app
Kitenzo replied February 28, 2025

Thanks so much for the review, it does genuinely mean the world to our team! Love that you are getting the boost to your revenue, that is such a massive tick! If you need anything in future, ping us a message and we'll be happy to assist!

December 9, 2024

Great app and great service.

Thunderbird Real Food Bar
United States
10 months using the app
Kitenzo replied December 11, 2024

Thank you for reviewing! I'm delighted you are getting value from both Kitenzo and our Support team. We truly appreciate both the review and your continued use of our app!

November 21, 2024

Dale is great!

comingcoming
Hong Kong SAR
28 days using the app
Kitenzo replied November 22, 2024

Dale really is great, I couldn't agree more! Thank you for taking the time to leave a review and for choosing Kitenzo. If you need any further assistance, Dale or another member of our support team will be happy to assist.

October 30, 2023

Great, app, support and price.

Wellington Brewery
Canada
Almost 3 years using the app
Kitenzo replied November 1, 2023

Thank you so much for your 5-star review, Wellington Brewery! We're thrilled to hear that you're pleased with Bundle Builder, our support, and its pricing. Your satisfaction is our top priority, and we're committed to continue providing top support. Thanks again for your kind words!