Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

June 5, 2025

An amazing customer service, very fast, efficient, and especially solving all the issues we might encounter! I’ve rarely seen this, and it’s very pleasant! This app is really great, quality, price, and design! Thanks again to Denis for his precise help, and well done!

BINI
France
23 days using the app
Kitenzo replied June 13, 2025

Wow, what a lovely review - it really makes us smile when we see such love for the product and our support! I agree, Denis is fantastic and he'll be delighted to know how much he helped!

We've loved helping you set up and get going. Please make sure to reach out should you need us! We look forward to partnering long into the future.

May 29, 2025

Great app. They have super fast support team and helped with everything. Thank you very much

The Soffie
Canada
7 days using the app
Kitenzo replied June 13, 2025

Thank you for taking the time to leave us a review - we really appreciate. I'm delighted that you found the support team to be quick and helpful - they are our engine room and we love seeing their work being appreciated. Please let us know if there is anything in future you need assistance with. Happy bundling!

March 12, 2025

Very quick and attentive resolving any issues or concerns.

SOMA BEER
Spain
Over 1 year using the app
Kitenzo replied March 18, 2025

Thanks so much for taking the time to leave us a review. I'm delighted to hear that our team have been so attentive with any questions you've had. We look forward to supporting you long into the future with anything we can.

January 9, 2025

An incredible application. The interface is very simple and the template is great. You can use it easily. Also, customer service responds instantly. Especially Dale solved my problems immediately.

Blend+r
Türkiye
About 2 months using the app
Kitenzo replied January 10, 2025

I'm delighted you are loving Kitenzo! We strive to both build a strong product and also support it well! I'm glad that Dale was able to assist you with your queries. We will always be here to help if you need anything.

June 7, 2024

The app is great and we recommend it if you want to offer bundles intuitively. Support is very responsive and helped me solve compatibility issues with my theme. I recommend it 100%.

Bange Officiel
France
About 1 year using the app
Kitenzo replied June 10, 2024

Thank you for your fantastic review and recommendation! We're delighted to hear that you find Bundle Builder intuitive and that our support team was able to assist you with the compatibility issues. Your recommendation means a lot to us. If you have any further questions or need additional support, we're always here to help. Thanks again for your kind words and for choosing Bundle Builder!

April 10, 2024

I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.

Believe Athletics
Spain
8 months using the app
Kitenzo replied May 3, 2024

Thank you so much for taking the time to leave us such a wonderful review of our Bundle Builder app. We are thrilled to hear that our app is working flawlessly for you and that we were able to help resolve the issue you had with your theme.

We truly appreciate your kind words about our 5-star customer service. Our team works diligently to provide prompt, helpful, and friendly assistance to all of our valued merchants like yourself.

Thank you again for choosing Bundle Builder and for sharing your positive experience with us and the Shopify community. We look forward to continuing to support you and your business.

Edited August 30, 2021

After a lot of testing they have taken the time to help us, respond quickly and find a solution that works well in our shop. I don't think the multi SKU bundle will work well with many themes but we are happy to continue working with them.

NATURAYL
France
5 days using the app
Kitenzo replied August 27, 2021

Thanks so much for taking the time to leave a review - we really do appreciate all feedback. I can see our support team is in contact with you at the moment to resolve the issue, and we'll make sure we stay in touch until it's sorted! If you need anything else in the meantime, just let us know by replying to that email.

May 4, 2022

Riktigt grym support, galet snabb hjälp och allt blev precis som jag önskade. Så peppd att få lansera custom bundles som kunderna kan bygga själva.

Rawnice
Sweden
6 days using the app
Kitenzo replied May 9, 2022

Thank you so much for your review! We're so glad to hear you're enjoying Bundle Builder, and we can't wait to see the bundles you create! If you need any help with the app, please let us know, and the team will be glad to assist!

May 5, 2022

Ich verwende die App, um meine Postkarten als Sets zu verkaufen. Das funktioniert sehr gut. Kann sie sehr empfehlen.

Hej Hanni
Germany
6 months using the app
Kitenzo replied May 9, 2022

Thank you for your review! We're so glad to hear the app is working well for you, and we look forwards to seeing your postcard bundles! If you need any help with the app in the future, please let us know, and the team will be happy to help!

Edited July 21, 2022

Since the recent update, the application no longer functions properly. It's a shame because it was a very good app until then. I am currently waiting for a response from support. Support contacted me immediately, and now the problem has been resolved and I am able to use the system as before without any problems.

アケ魂-Akecon-
Japan
About 1 year using the app
Kitenzo replied July 14, 2022

Hey there! Thanks so much for leaving a review. The team investigated, and saw that the issue was a delay occurring on your bundle inventory updating. We rectified this immediately, and can confirm this has been working on your store ever since. We'd be happy to answer any other questions you have, if you'd like to drop us an email!