Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

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Reviews (263)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
    197
  • 5% of ratings are 4 stars
    14
  • 4% of ratings are 3 stars
    10
  • 5% of ratings are 2 stars
    14
  • 11% of ratings are 1 stars
    28
What merchants think

Feedback submitted

Merchants say this app boosts revenue and average order value, especially by turning slow‑moving or accessory items into attractive bundles. They use it for “build your own” gift boxes, decor sets, and multi‑flavor packs with step‑by‑step rules and quantity limits. Features like dedicated bundle pages, single- and multi-SKU support, and split SKUs on invoices are praised. Support is described as fast, patient, and highly helpful over years of use.

January 18, 2022

This app is a great solution for my store in order for customers to create their own gift box. If you need help with setup or design, their team offer a comprehensive and quick follow through. The only thing I would like is to be able to change the URL to make it a bit more SEO friendly but other than that, it meet my needs for now.

Bloom Mondays
Netherlands
11 months using the app
Kitenzo replied January 19, 2022

Thanks for your review! It's great to hear that the app allows your customers to make their own gift boxes, and I'm very glad to hear the team has been able to help you out with some queries you had! I'll definitely pass your feedback regarding the URL onto our developers - in the meantime, if you need anything else, just reach back out!

November 14, 2019

Really nice app and great customer service. The app itself needs a bit more fine tuning so the products on the bundle page can show more detail and can match the look of the overall website better etc. But overall working well for us as a custom hamper option.

Manuka Honey of NZ
New Zealand
11 days using the app
Kitenzo replied November 15, 2019

Thank you so much for your kind review, it's great to hear that our app is helping your customers build custom hampers. We're constantly looking for ways to improve Bundle Builder, so your feedback is most welcome. And we're always here to help you get set up!

August 8, 2022

Absolutely fantastic product! Was a little hard to wrap my head around some of the settings to get the look and functionality right for our customers, but the excellent customer service and assistance provided by the team is brilliant and all issues were resolved promptly and professionally.
Better descriptions for the settings is all this app is missing and why I have not given it a 5 star review

Off-grid Collective
New Zealand
Kitenzo replied August 11, 2022

Thanks so much for leaving us a review! We're so glad that you're enjoying using the app, and that the team have been able to assist with any issues you had. We'll definitely take your feedback regarding the descriptions on board, and would love to get some more input - a member of our team should be in touch soon to ask!

June 23, 2026

南信州ビール Ogna
Japan
Almost 4 years using the app
Kitenzo replied June 25, 2026

Thank you so much for the 4-star rating! We’re thrilled to have your support!

If there’s ever anything we can do to turn this into a 5-star experience for you, please do let us know! We'll be here and more than happy to help!

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