Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

September 15, 2023

We've been using Bundle Builder for a number of years and the product is excellent. The support team are fantastic and recently solved an issue for us, without any fuss.

Bundle Builder has definitely saved us a lot of time but more importantly it has led to increased sales.

Krav Maga Global (UK)
United Kingdom
About 2 years using the app
Kitenzo replied September 18, 2023

Thank you so much for taking the time to share your fantastic experience with us! We're thrilled to hear that you've been really impressed with Bundle Builder over the years, and our support team - we take pride in providing the best support to our merchants, so it's great to hear that our efforts are appreciated.

It's also awesome to hear that Bundle Builder has not only been an efficient tool for your business, but also gave you a boost in sales! We really appreciate your continued support and look forward to continue assisting you in the future 🙂

December 3, 2025

I will be honest over the years we have had some issues with this app not working the way I want it to. The company has been so good in helping issues quickly and I could not say enough good things about it.
Love this app and company

More Me Know
United States
Over 2 years using the app
Kitenzo replied December 4, 2025

Thank you so much for leaving such a wonderful review!

Your kind words mean a lot to everyone here at Kitenzo, and we’re thrilled that you’re enjoying both the app, and the Support that comes with it!

We're eternally grateful for your continued partnership over the years! So from everyone at Kitenzo; thank you for being a part of our journey!

If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!

June 24, 2025

Great app for bundling products together and for managing inventory. The support team is very responsive, which is important to us as we don't have coding experience.

CARE2WEAR Gear
United States
Over 4 years using the app
Kitenzo replied July 1, 2025

Thank you so much for taking the time to leave a review!
Our Support Team is fantastic and I’m delighted that you found them to be both responsive and helpful!
If you need anything going forwards, please do reach out! Our Support teamed will be delighted to assist you further!

May 21, 2025

I recently had a very pleasant experience with their customer support, Denis! He was able to help me very quickly with a cart integration issue and clarify all of my concerns or questions.

Glico USA Online Store
United States
Over 1 year using the app
Kitenzo replied May 28, 2025

Thank you for leaving us a review - we really appreciate it!

I'm delighted that you had a great experience with our Support team. Denis is fantastic and it's great he was able to resolve your questions quickly and clearly.

Please let us know if you need anything in the future. Best of luck and happy bundling!

March 28, 2025

WOW, I am so impressed by Kitenzo's support and care. I had a lot of customizations that I needed and Denis was able to help me with everything - he was super patient and so knowledgeable with codes. I'm glad I am a customer for many years, no regrets. Definitely recommend :)

Thank you for making my experience very good Denis! Appreciate you!

LAVIO
Australia
Over 4 years using the app
Kitenzo replied March 31, 2025

Thank you for taking the time to leave us such an amazing review! I know Denis is delighted he was able to assist you so much and all of us at Kitenzo are so happy to be working with you! Please let us know if you need anything in the future and we are excited to support you going forward.

February 20, 2025

Customer services was incredibly helpful! Team was flexible and able to support customizations to fit our brands needs.

about-face
United States
About 1 month using the app
Kitenzo replied February 26, 2025

Thanks so much for taking the time to review! Our support team is class (biased, I know), but I'm glad we were able to flex and assist you with your needs. Please let us know if you need anything in future and we'll be more than happy to assist!

December 16, 2024

I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks

Yorkshire Bonsai
United Kingdom
3 months using the app
Kitenzo replied December 17, 2024

Thank you so much for taking the time to write these lovely words! I've shared this with the team and let me tell you excited is an understatement.

When it comes to support, our team are on it, I'm glad you found them to be impactful on your experience using Kitenzo. Please know we are always willing and able to assist with any queries.

November 25, 2024

This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!

Peper Harow
United Kingdom
Over 6 years using the app
Kitenzo replied November 27, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you find Kitenzo versatile and that our team, especially Denis, was able to assist you so effectively. Your feedback truly means a lot to us and allows us to grow the product and highlight strengths. If you ever need more support or want to share feature ideas, we’re just a message away. Thanks for being part of our Kitenzo community!

November 12, 2024

The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away.

Really awesome support staff.

Lucy Grymes
United States
8 days using the app
Kitenzo replied November 13, 2024

Thank you so much for your kind words! We’re thrilled to hear you find Kitenzo easy to use. I also sing the praises of our support team loud and proud, but it's so much nicer coming from you!

We strive making things seamless for our users, and it’s great to know we’re hitting the mark. If you ever need anything else, just give us a shout. Happy bundling!

October 30, 2024

Bundle Builder is the only app that truly delivered what I needed. The customer service is excellent—Natalie went above and beyond to guide me through the entire onboarding process. Highly recommend!

Luxe Leaf Decor
United States
24 days using the app
Kitenzo replied October 31, 2024

Thanks so much for your lovely review! We're thrilled to hear that Bundle Builder has met your needs and that Natalie was there to help make the onboarding a breeze. She really is a star!

If you ever need anything else or just want to chat about bundles, you know where to find us. Cheers for the recommendation!