Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

February 20, 2020

This app helped me & my customers create the bundles needed, all while taking care of the admin stuff like updating the inventory, the discounts and more! Plus the help is super rapid and accurate.

Savon Du Liban
Lebanon
5 months using the app
Kitenzo replied February 20, 2020

We're so pleased that Bundle Builder helps both you and your customers, thank you for the kind review! Happy bundling!

Edited October 26, 2020

I've made use of this app and I must say the customer service is really good. The developers are very helpful and fast and always polite

Nintendo Online Store South Africa
South Africa
11 months using the app
Kitenzo replied March 4, 2020

Thank you, our Support and Development teams will be thrilled with your feedback. We're so pleased to hear that you like Bundle Builder. Happy bundling!

Edited June 11, 2020

*Updated review*... the app and service have been fantastic since a bug was worked our in their service system.
Their team is very accommodating, even when it came to a difficult situation with leftover code from a previous app that was uninstalled.
The Bundle Builder app allows our students/customers to finally build their own bundle in an easy way.
And on the accounting/inventory end it allows us to sell infinite styles of bundles but keep our individual inventory correct!

The Tuning School
United States
About 1 month using the app
Kitenzo replied May 27, 2020

Thank you so much for your feedback. We're so pleased that you've allowed us to help you set the app up on your store. Great to hear that you are happy with the way the app integrates into your inventory too, we've worked very hard to ensure Bundle Builder fits in as seamlessly as possible. Happy bundling!

May 27, 2020

I want to say that they have stellar support. They get back to you fast with a unique solution.

I am trying to create a unique way to do bundles based on the products I have. They have been proactive and brainstormed to try and come up with solutions.

I have tried many different bundle products and some companies never responded and or took a week to get back to me.

One thing I look for is support and they have hit it out of the park even though I could not use their app for what I am trying to do.

It is worthwhile for you to try their app out.

Pull Patch - Removable Patches For Authentic Flexfit and Snapback Hats
United States
8 days using the app
Kitenzo replied May 28, 2020

Thank you for your wonderful feedback. We work very hard to give our users the best possible support, so reviews like these really make our day (we do love a good brainstorming session). Bundle Builder is constantly getting better and we have tons of exciting new features planned for the near future, so keep an eye on the app as we would love to welcome you back at some point!

June 9, 2020

I used the app to made a "create your own box" functionality. It is very efficient and flexible for the job and the support team is very helpful.

munchbox
United Arab Emirates
About 1 year using the app
Kitenzo replied June 9, 2020

We try to make our app as flexible as possible to suit all kinds of stores and products, so it's wonderful to hear that Bundle Builder has allowed you to sell your delicious looking products as a customisable box. Our support team will be very happy with your feedback, thank you!

June 11, 2020

We are very pleased with Bundle Builder so far. We added the app a couple months ago to allow customers to build their own gift box by selecting different products in our store. When I had a question, Adam from customer service was very helpful!

I am hoping that they will add some more features soon that will enhance the user experience like being able to filter the products and maybe even a separate boxfor personalization notes (we offer a few products which can be personalized) similar to the "gift note" box. Other than that, great job guys! Happy to continue using this app.

GIFTABLE GOODIES
Canada
2 months using the app
Kitenzo replied June 12, 2020

We're so happy to hear that you're enjoying the app so far, and that you're pleased with our support service. I'm thrilled to confirm that we already offer note field functionality as part of Bundle Builder, so you will be able to add gift notes to your bundles today.
With regards to product filtering, we have some very exciting new features in the pipeline so keep an eye out for our in-app announcements. Thank you for your helpful feedback, we really appreciate it! If you have any further suggestions we would love to hear about them.

June 29, 2020

The support team were great as I had some issues setting it up, the resolved this and communicated extremely well. The app is great for a mix and match business model!

letterboxlove
United Kingdom
5 months using the app
Kitenzo replied June 29, 2020

Thank you so much for your review. Our support team will be very happy with your feedback. We want our app to be as flexible as possible, so it's great to hear that it suits your mix & match model. Happy bundling!

July 30, 2020

I looked long and hard for an app to do my create your own gift boxes, and then found this. Really user friendly and intuitive. Saved me a lot on developer fees.

Monji Tea
Australia
16 days using the app
Kitenzo replied July 30, 2020

Thank you so much for your review, we always loving hearing a good success story. Bundles come in many shapes and sizes, which is why we've made Bundle Builder as flexible as possible. We hope our app will help you generate lots of gift box sales!

August 14, 2020

A great app, does need a bit of tweaking to get it to work exactly how we want it because of how we're structured. That's where the customer service team has been a great help with prompt and detailed replies. Thanks for all your help!

Cake Together
Malaysia
27 days using the app
Kitenzo replied August 14, 2020

Thank you for your kind review. We're very happy to hear that you have managed to adapt the app to suit your store's particular needs. Our support team will be very pleased with your feedback. Happy bundling!

September 11, 2020

Great App. Saves us a TON of time as opposed to having to put bundles together manually, plus... give customers more options when selecting the bundles they want to purchase. They even have responsive tech support!

Coalatree
United States
5 months using the app
Kitenzo replied September 17, 2020

Thanks so much for your 5 star review! Glad the app helped you save some time, and the discounting/minimums options came in useful. I'll pass on your comments to our support team, and anything else you need, let us know, we're here and happy to help.