Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

September 21, 2020

This app works great, we've had spectacular feedback from our clients since we implanted it. Also, they offer an awesome customer care! Any problem, they answer really fast.

Casa de Fieras
Spain
4 months using the app
Kitenzo replied September 21, 2020

Thanks so much for your 5 star review. Glad you (and your clients) are enjoying using the app, i'll pass your comments to the support team here. Thanks again.

September 29, 2020

I absolutely love this app! If you’re introducing bundles into your store, do check this out! They have the prettiest yet most professional template and it’s so easy to start creating your bundles. Also the customer service is amazing!! Wrote in asking for help to edit a template and they brought me through the steps. (I’m not even a paying customer yet!!)

Musō-ka Club
Singapore
3 days using the app
Kitenzo replied September 30, 2020

Thanks so much for your 5 star review, and so glad you're enjoying working with Bundle Builder. I'll pass on your comments to the support team, and if you need anything else, just let us know :)

October 13, 2020

I reached out for help with a bit of coding. The response was so fast and accurate - so pleasantly surprised seeing I am on the free trial!! Thank you!

The Grateful Tea Co.
United States
4 days using the app
Kitenzo replied October 13, 2020

Thanks so much for your 5 star review! I'll pass on your comments to the team. Glad we could help you get setup quickly, anything else you need, let us know, we're here and happy to help!

Edited October 21, 2020

I installed this app a few weeks ago. It works well, but I had a few design glitches. The customer service team helped me correct everything, and now it's looking great! Thanks James!

Herb & Root | Luxurious Perfume Oils, Bath Oils, and Massage Oils
United States
6 days using the app
Kitenzo replied October 21, 2020

Thank for your 5 star review, and glad we could help iron out those design glitches! I'll pass on your thanks to James, and if you need anything else, please let us know, we're here and happy to help.

November 12, 2020

Really excellent so far - when we came across and issue that was stopping us from really using this to its full potential, James came through for us with a fix where two other "shopify experts" had failed. We're confident this is going to significantly improve our CLV, and I'll update this review when it does! Really recommended - and we have a complex logistics set up on top of everything!

VOCIER
Austria
6 months using the app
Kitenzo replied November 12, 2020

Thanks for your 5 star review! I'll pass on your thanks to James. Keep us posted on how the app improves your stores CLV, and if you have any questions at all, please let know - we're here and happy to help :)

December 15, 2020

Probably the best (and only) bundle creating multiple product on app store. And the support is legendary.

Wanderlust Drinks Company
United Kingdom
27 days using the app
Kitenzo replied December 17, 2020

Thanks so much for your 5 star review! Glad our 'Multiple SKU' option has come in helpful for you. We built it to make the day-to-day running of bundles as easy and seamless as possible, so it's great to hear it's working for you. I'll pass on your comments to the support team, please let us know if you have any further questions!

January 26, 2021

This is an easy app to set up and use. We saw increased sales almost instantly! Our bundles are quickly becoming the best selling products on our site. Would highly recommend this app.

Sudsy & Co.
United States
3 months using the app
Kitenzo replied January 27, 2021

Thanks for the 5 star review! Great to hear Bundle Builder has helped increase your sales :)

January 27, 2021

Great app and very good support ! The most of our sells are done with bundles. There's a lot of options and we can customize the bundles.

PéPé José
France
Over 1 year using the app
Kitenzo replied January 27, 2021

Thank you for the review! Great to see you are having success with Bundle Builder. If you need any further support please feel reach to reach out.

February 5, 2021

I needed help with a few different coding issues and they just made everything super easy. Their customer service is outstanding!

FreshJax
United States
2 months using the app
Kitenzo replied February 5, 2021

Hello FreshJax - Amazing 5 star review! A big thanks from all of the team and feel free to reach out to us anytime.

February 15, 2021

I am so impressed with this app! I needed an app that would make it easy for my customers to build their own sets of home decor, and I've gotten great feedback. I love how it guides the customer on a journey and helps them visualize their choices, while staying consistent with my brand image. The developers provide excellent support that is unrivaled. No other app that I've used has come close to their quick responses and personalized help. I really appreciate their patience with those of us who don't have all the tech skills! Getting a quality website up and running is stressful, but they made the process a lot smoother. Highly recommend!

Melissa Colson
United States
19 days using the app
Kitenzo replied February 15, 2021

Hello Melissa - what a wonderful review! Thank you for the feedback and great to hear that your customers are getting the most from the app. The team pass on their thanks and wish you all the best with the bundles! All the best :)