Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for building bundles that boost revenue and average order value, including fixed and customizable gift boxes treated as standalone products. It works well with complex inventory by splitting SKUs on invoices for better fulfillment. Many praise the clean, branded customer journey, easy setup, and deep customization. Support is frequently described as fast, proactive, and great for theme integration and unique bundle setups.

February 15, 2021

App did exactly what we need it do. Support was helpful, though it took a week to get to said help, so support could be a bit better, but overall still worth a 5-star.

Mighty Mud Mixer
United States
9 months using the app
Kitenzo replied February 15, 2021

Hi there Mighty Mud Mixer - Thanks for the 5 star review! Support are always on hand to give their very best, and while this was a tough one, it was great to see we could help you out and get things running smoothly for you. We appreciate the feedback and the detailed information. All the best with the bundles and feel free to reach out anytime.

February 17, 2021

I can't say enough good things about this app! Of all the apps I've installed, it has delivered the highest amount of revenue, and in the shortest period of time. I'm not even through the trial period and this app has paid for itself 15x over. I can't wait to figure out more ways to use it on my site!

Flatbush Granola Company
United States
21 days using the app
Kitenzo replied February 18, 2021

Hello Flatbush Granola Company - Thank you for the 5 star review! It’s great to see that our Bundle Builder app is making such a difference to your store, and we wish you every success going forward. If we can ever assist again, please feel free to reach out to our support team. All the best :)

March 9, 2021

App performs as advertised, does exactly what I need it to do, and the customer service is excellent!

Thoughty
United States
7 months using the app
Kitenzo replied March 9, 2021

Hi there Thoughty - it was a pleasure to support you today, and thanks so much for the great review! Feel free to reach out anytime, and all the best for the bundles :)

March 10, 2021

Amazing support team! Love your app!
Everything perfect! Our shop need bundle builder for our product packages, and Bundle Builder is the best that we choice! Thank you, support team!

LUX SPA SHOP
United States
18 days using the app
Kitenzo replied March 10, 2021

Hi there LUX SPA SHOP - Great to see you making the most of Bundle Builder! Thank you for your time today and for your wonderful 5-star review! :)

March 12, 2021

Brilliant app. Works well. A lot of work has gone in to make sure every base it covered. Highly recommended.

Up The Reds
United Kingdom
26 days using the app
Kitenzo replied March 15, 2021

Hello Up The Reds - Thank you for recommending us and for the great 5-star review! Great to see you are having success with the app. All the best, and feel free to reach out any time :)

March 18, 2021

Great app, perfect for what we needed.
Had a few teething issues trying to get it to implement with our theme but the support team were really helpful and fixed all the issues we found. Would recommend.

Baa Baby
United Kingdom
5 months using the app
Kitenzo replied March 18, 2021

Hello Baa Baby - Thanks for the review and for using Bundle Builder! We are always happy to help, and will be on hand if you need any further support. Best of luck with the bundles :)

March 24, 2021

Easy to use, great guidelines. And if you get stuck somewhere - their customer support is exceptional! The have helped me in a matter of minutes and were very nice about it.

H Drop Lietuva
Lithuania
28 days using the app
Kitenzo replied March 25, 2021

Many thanks for your review for Bundle Builder and our customer service! Best of luck with the bundles, and we are here should you ever need us :)

April 29, 2021

Fantastic support! I tried two other apps before settling on this one. I needed help to set it up and Adam was very patient. He helped me every step of the way so that my products in the bundles look exactly the way I need them to be.
For me the support was most important. I will now have to see how my clients like the new bundles....hope to sell lots.

Niagara Singing Bowls
Canada
About 14 hours using the app
Kitenzo replied April 29, 2021

Thank you for taking the time to leave such wonderful feedback, we're so pleased our live chat support sets us apart from the other bundling apps you've tried! We're so excited to see you sell more of your beautiful singing bowls per order, and feel free to get back in touch if you need anything else. Thanks again, and take care!

May 5, 2021

I used this app to sell bundles across collections and it was excellent! The support team is also 5* and gets back to you very quickly if you need their help.

Stand4 Socks
United Kingdom
9 days using the app
Kitenzo replied May 5, 2021

Thank you for leaving such a wonderful review! We love that for every pair of socks you sell, a pair is donated to someone experiencing homelessness - it's such an honour knowing that by increasing your average order value with Bundle Builder, our app is helping you make a positive impact on those in need!

Feel free to reach out if you need any further assistance - thank you for choosing us to be part of something so special, and keep up the incredible work!

May 6, 2021

Straight forward and easy to set-up. The onboarding process was easy, and minor changes were handled quickly and seamlessly by the developers. The bundle creation isn't immediate as the app creates an unique product for the set-up I chose, but it isn't unreasonable.

Video Game Box Defender
Canada
9 days using the app
Kitenzo replied May 7, 2021

Thanks so much for your kind words - we're so pleased you've found our app so straight-forward and seamless! Our support team work really hard to respond to queries as quickly and efficiently as possible, so we really appreciate you recognising this. Feel free to reach out if there's anything else you need, and thanks again!