Reviews (150)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts revenue, AOV, and conversion rates, sometimes generating thousands quickly. It’s praised for flexible volume and quantity discounts, bundles, upsells, and wholesale pricing with clear, transparent pricing by quantity. Many find setup fast and easy, and like the clean, on-brand widgets. Support is frequently described as fast, proactive, and hands-on with installation, theme conflicts, and design tweaks, offering strong value for money.
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Abuzar helped me 100%!
Thank you for being a long-time user of our bundling app and glad Abuzar was able to help you out!
All good. Maria was super helpful.
Thank you for taking the time to leave a review about our bundle app.
We have been charged just for installation twice and we install the app right away but it was not mentioned anywhere that we will be charge on installation only.
request you to refund the same on prioirty as we do not find any point of support for this app.
Shopify is also not responding on these charges.
Please contact us 8700544280
We saw your review of the Bundle Bear app and wanted to assist you.
When you installed the app from the Shopify app store, the terms included a 14-day trial period, and you have been using the app for 15 days.
At this time, there have been no transactions from your store.
That said, we have added app credits to your account, which you can apply toward your future billing.
We also send you an email to: support@ruvidocaso.com
Thank you,
Conversion Bear team.
Be careful using this app. The app will randomly go down and the discount codes provided by Bundle Bear won't work for your customers. Sadly, Bundle Bear doesn't say anything when this happens, you just have to troubleshoot it yourself. On Tuesday the app stopped providing customers with discount codes, resulting in a ton of abandon checkouts and refunds from customers who accidentally bought at full price. This continued until Friday. The only reason I found out this was happening is because we had comments on our Facebook Ads calling us scammers saying we were lying about our BOGO deal that we have through Bundle Bear. My conversion rate dropped 2.5% when this happened. This isn't an isolated incident either, I'm in a paid discord group and countless other people have said this app will randomly go down without Bundle Bear saying anything.
Thank you for sharing your experience with our app. We appreciate your feedback, and we apologize for any inconvenience you have faced. We take your concerns seriously and would like to address them.
First and foremost, we want to assure you that we are committed to providing a reliable and seamless experience for our users. However, upon reviewing our server logs and monitoring systems, we could not find any evidence of downtime during the timeframe you mentioned. Our servers have been running smoothly without any incidents.
Based on the information you provided, it seems that the issue you encountered may be related to a theme or compatibility problem. In some cases, conflicts with other apps can interfere with the functionality of our app, specifically its access to the checkout button. While we cannot directly control the behavior of other apps, we understand that it can be frustrating for our users.
We would like to assist you in resolving this issue and ensure that Bundle Bear functions as intended on your store. Our support team is ready to work with you to troubleshoot and identify any potential conflicts or theme-related issues that may be causing the discount codes to malfunction or the app to behave unexpectedly. Please reach out to our support team via support@conversionbear.com so that we can investigate this matter further and provide you with a solution.
We genuinely apologize for any negative impact this may have had on your business, including the decline in your conversion rate and the customer feedback you received on your Facebook Ads. We understand the importance of maintaining a positive reputation and delivering on the promises made to your customers. Rest assured, we are committed to helping you rectify the situation and regain your customers' trust.
Thank you once again for bringing this matter to our attention. We value your feedback as it allows us to improve our app and provide a better experience for all our users. We look forward to assisting you promptly and ensuring that your experience with Bundle Bear is a positive one.
Team Conversion Bear
Support is awesome, app very simple and powerful. Helped v quick and very easy to manage. Highly recommended.
This app is a great idea to increase the order volume. Very easy and attractive designed app. The customer service is fantastic! I can recommend them
FANTASTIC APP!! Super fast response from their support team. Issues solved in a short time & promptly. I would highly suggest you install it once in your store - you won't regret it. Thanks, team for creating easy to setup and fast loading app.
Would be awesome. Unfortunately i cant send Customers to cart drawer. Only directly to cart or checkout. Thas a gamestopper for me. Since i cant find any other app that has such a good usablity i have to wait until you got a solution for that ...
We used this App in order to sell a special edition in a bundle and we needed one product to only be addable in combination with this bundle.
Had some big complications integrating the whole thing the way we needed it to be ( which the app simply is not exactly made for) but Itai and especially Jonathan from the team were so incredibly helpful and managed to improve our coded solution in order to make it work. Big thanks to the team for always helping out!
Good app. Good support team to solve the issue.
Thank you for your kind review!
Heres to many more Bundle sales!
I will pass your kind words onto the support team
