Reviews (191)
Refine
-
By rating
I've been using this app for years, and I finally have to point out that it's a very faulty app. When I add the code to a blog page, and it looks fine, I come back to the page months later to optimize the page, and the code is altered or not working. Really unreliable.
Hi,
It's useless if you need to generate the code to display your products in other then default language. If you have more then one language available, there is no possibility to select the language to be used on generated code. They recommend to change the default language of your eshop each time you need to generate the code.. :) or at least this is what support team recommended me.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
The app does not work when selecting the option to redirect in the same tab. I get an error message that myshopify.com refused the connection. The same error was verified by tech support but they did not have an answer. Yes -- I cleared cache, cookies, history, everything.
Hi, there. Thank you for your review. When testing this feature on my end, I double checked that the code disables the pop up selection and chooses to re-direct within the tab. This code is to be inserted on your external site where it functions as expected. If you are continuing to experience errors, please try on a different device and network to rule out other localized issues. -Olivia, Shopify Support
This doesn't even work anymore. Add code for buy button and when yoi view the blog it changed the html. Shopify AI says we are not suppose to use this anymore
BEWARE DO NOT USE THIS APP!!
the buy button doesnt work unless have checkout open in a new browser (which doesn't work on Instagram or Android). Also the checkout URL with this app will show your MYSHOPIFY url which is extremely unprofessional.
Shopify should not publish such a faulty app!
Hey, there! Thank you so much for the feedback! The Buy Button isn't intended to be used on Instagram as we have the Instagram Shopping integration: https://bit.ly/3hBvhsz. It'd definitely be great to gather further information on the issues you're experiencing so please feel free to reach out to our Support team directly so we can go over things with you: https://bit.ly/3cJkx8V. - Oliver, Shopify Support
Doesn't seem to work with Twitter? This page implies it does and gives setup instructions:
https://help.shopify.com/en/manual/products/details/checkout-link
"After you create a checkout link, you need to share the link with customers so that they can use it. You can copy the link text and paste it in email campaigns, social media posts, or direct messages. For example, you could paste the link in a Twitter post to let your followers easily buy a product on sale, or you could text the link to a customer who messages you asking how to buy a product."
I've followed the instructions but only get options for a website or blog.
Does this not work for Twitter now?
20 Jun 2020 Still doesn't work, No email received from Brie. Maybe because I'm a contractor working on this site so therefore my email is not the one listed as Store Contact Email?
20 July - still nothing.
Hi, there! You can certainly create a checkout link to share on Twitter. You'll want to navigate to Products > select the product > More actions > Create checkout link. You would then copy it and share it on your Twitter. I'll follow up with you via email shortly to see if you need any further assistance with that. Thanks! - Brie, Shopify Support
This app is not working with Shopify automatic discounts and Shopify plus scripts. We added a special discount for the customer group and on checkout after using the direct buy button this shows real price instead of the discounted price.
Thank you for writing your review and for providing context on your issue. As you're having this issue, I would recommend contacting our support team directly (https://bit.ly/2AWw5VA) and asking them to investigate this for you. They will be able to authenticate you on the store and troubleshoot this in more detail in order to help find a resolution. -Victor, Shopify Support
Sorely disappointing. I've spent weeks on issues relating to the buy now buttons. It's not very flexible, there is no product image zoom (the product and thumbs are tiny), and the variants only change with the drop down selector not the thumbnail change (which is sloppy UX in my opinion) and the buy now sections on my site load slowly. If I could, I'd look elsewhere. Might have to code the products myself and only use button code.
Hi, there! Thanks so much for taking the time to provide your feedback. I can definitely appreciate how those customizations would be valuable, and I've made sure to pass those on to our developers so that they know you'd like to see those changes added to the Buy Button channel.
In regards to the "Buy Now" buttons on your product page, these are actually unrelated to the Buy Button sales channel, and are their own dynamic checkout buttons created separately from the channel. I'd like to find out more about the issue you're having with those to see if there's anything we can do to help. I'll follow up with you via email shortly and we can chat there. Speak soon! - Brie, Shopify Support
I think this app sucks and needs to be re-developed. The buttons can't be customized well and slow the page load down to a crawl on pages where I've put them. Please develop an improved version that actually allows you to create "Amazon style" buttons or other easy to read buttons.
Reply to dev response: You haven't addressed any of my concerns: SLOW LOAD TIME (why?), poor graphic controls, not easy to read, poor conversion. I won't hire a shopify expert when I can just not use this stupid app! I can create my own buttons with an external cart URL and it works fine and doesn't slow down my site. The point of an app like this should be for DIY not to hire an expert!
I've tweaked CSS myself on quite a few apps to create great looking buttons that convert well on my (non-shopify) pages so why make this one so locked down and dysfunctional?
This app sucks just get rid of it or start over and redevelop it! Clearly I'm not the only one who feels this way since 38 people gave it one star likely because we can't give it zero.
Thanks for providing this feedback about Shopify's Buy Button app!
Although there are some customization tools within the app, I understand your frustration with the limited ways you can update the look and feel of the button. We generally recommend that you get in touch with a developer (such as a Shopify Expert: https://experts.shopify.com/developers), but our team is always looking for ways to improve. I’ve reached out to you via email so we can take a look at this together, and I hope to hear from you soon! - Lauren, Shopify Support
Very frustrating - want to embed products in my blog but as a worldwide merchant shipping all over the world it is imperative that we do NOT show product pricing - we need clients to get to our site to see properly formated currency for their country :(
