Reviews (82)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 17, 2024

We're just getting started with putting "By the Numbers" to use, primarily to gain better insight into our customer LTV and retention figures. Cyrus and Piam offered a fantastic introductory overview session diving into our data specifically and being willing to answer questions which was extremely helpful. Thus far, I like the look of the data, the integrations offered, and the speed of the application.

Nossa Familia Coffee
United States
6 days using the app
May 14, 2024

Terrific App. Not only does it provide valueable and actionable information, the team goes above and beyond to listen to input and actual action them as well, creating new functionality for us that is uber useful!

Thank you so much. I highly recommend this app.

Soccer Breakers FC
United States
5 months using the app
April 29, 2024

We've been using By The Numbers for nearly three years - it's powerful, but lightweight integration means we can quickly segment customers, get snapshots of our business without bulky exports and analysis. The RFM analysis, also the product "movers & shakers" is super helpful, and as far as dashboards go it is one of the best-priced for the core features that most DTC brands need. It comes with a Klaviyo / Google ads integration and they're working on one for Meta which is helpful for getting a stronger sense of contribution margin. I've personally recommended it to many of our peer brands and it becomes a common language for comparing and learning about how we're performing.

Ministry of Supply
United States
Over 2 years using the app
March 29, 2024

such a robust data analytics platform with amazing customer service, highly recommend for businesses that are currently focusing on growth - a lot of valuable insights can be aggregated with this tool to help make business decisions

GO Mushrooms
United States
1 day using the app
March 22, 2024

By the Numbers has been incredibly useful for us, offering insights that have really helped us make smarter business decisions. A big thank you to Piam for exceptional support, always ready to help us out, joining calls, and he's even built new features to meet our requirements!

The cohort analysis feature is especially helpful, allowing us to target specific customer cohorts on Klaviyo, Meta, and Google Ads. I highly recommend By the Numbers to anyone looking to better understand their customers and grow their business. Thanks again!

The Sewing Studio
United Kingdom
About 1 year using the app
March 22, 2024

We have been delighted with By The Numbers app and their team - it is by far the best experience we have had with an Analytics software. As a business that relies heavily on lifetime customer value, By The Numbers has been invaluable in understanding our customer base. The segmentation and onwards integrations have given us excellent, actionable insights and we are really excited to see the great features that are to come. This has all been supported by a support and development team that listens and understands how to tailor the service individualistically to our business. All round an excellent partner for our business!.

RightNutri-Supplements
United Kingdom
4 months using the app
March 20, 2024

Superb app. Very useful in knowing who my customers are, and where they are in the buying cycle. The out-of-the-box customer segmentation is crazy (in a good way) and gives me the ability to sync these as custom audiences into Google Ads (huge). The Products Sold report is useful in showing what products are sold, and matches these to customer segments as well to help in developing product promotion strategy. Great app overall on providing real business intelligence. Also, the support from the team when I had a question is excellent.

Flora Designs Australia
Australia
10 months using the app
March 19, 2024

This app helps me understand better my store's data. I am able to identify segments of customers, products that I should be promoting and much more. Great support too.

Medik8 España
Spain
7 months using the app
March 18, 2024

By The Numbers is the single most valuable app you can add to your store. Over the last 6 months I have used it to gain an understanding of my customer journey and business operations that I never could have dreamed of before. I've used the data from BTN to adjust marketing messaging timing, adjust advertising spend to the most efficient campaigns, understand customer purchasing tendencies (bundling, etc), and even as a prompt to change the formulation on one of my products. (Purchase latency and repurchase rates).
Put simply, BTN will allow you to make better, information-based decisions that will help you run a more profitable business. I would be blind without it.

Kingsmen Premium
United States
7 months using the app
March 3, 2024

I'm amazed with the goldmine of data available on By the Numbers. Being able to filter through years of sales and customer data is helping me to make better decisions about marketing and to be more efficient with my time and advertising budget. I appreciated the thoughtful app walk through I had with Piam and would recommend this app to anyone who is looking for long term success.

OKAYOK
Canada
19 days using the app