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We're just getting started with putting "By the Numbers" to use, primarily to gain better insight into our customer LTV and retention figures. Cyrus and Piam offered a fantastic introductory overview session diving into our data specifically and being willing to answer questions which was extremely helpful. Thus far, I like the look of the data, the integrations offered, and the speed of the application.
Terrific App. Not only does it provide valueable and actionable information, the team goes above and beyond to listen to input and actual action them as well, creating new functionality for us that is uber useful!
Thank you so much. I highly recommend this app.
We've been using By The Numbers for nearly three years - it's powerful, but lightweight integration means we can quickly segment customers, get snapshots of our business without bulky exports and analysis. The RFM analysis, also the product "movers & shakers" is super helpful, and as far as dashboards go it is one of the best-priced for the core features that most DTC brands need. It comes with a Klaviyo / Google ads integration and they're working on one for Meta which is helpful for getting a stronger sense of contribution margin. I've personally recommended it to many of our peer brands and it becomes a common language for comparing and learning about how we're performing.
such a robust data analytics platform with amazing customer service, highly recommend for businesses that are currently focusing on growth - a lot of valuable insights can be aggregated with this tool to help make business decisions
By the Numbers has been incredibly useful for us, offering insights that have really helped us make smarter business decisions. A big thank you to Piam for exceptional support, always ready to help us out, joining calls, and he's even built new features to meet our requirements!
The cohort analysis feature is especially helpful, allowing us to target specific customer cohorts on Klaviyo, Meta, and Google Ads. I highly recommend By the Numbers to anyone looking to better understand their customers and grow their business. Thanks again!
We have been delighted with By The Numbers app and their team - it is by far the best experience we have had with an Analytics software. As a business that relies heavily on lifetime customer value, By The Numbers has been invaluable in understanding our customer base. The segmentation and onwards integrations have given us excellent, actionable insights and we are really excited to see the great features that are to come. This has all been supported by a support and development team that listens and understands how to tailor the service individualistically to our business. All round an excellent partner for our business!.
Superb app. Very useful in knowing who my customers are, and where they are in the buying cycle. The out-of-the-box customer segmentation is crazy (in a good way) and gives me the ability to sync these as custom audiences into Google Ads (huge). The Products Sold report is useful in showing what products are sold, and matches these to customer segments as well to help in developing product promotion strategy. Great app overall on providing real business intelligence. Also, the support from the team when I had a question is excellent.
This app helps me understand better my store's data. I am able to identify segments of customers, products that I should be promoting and much more. Great support too.
By The Numbers is the single most valuable app you can add to your store. Over the last 6 months I have used it to gain an understanding of my customer journey and business operations that I never could have dreamed of before. I've used the data from BTN to adjust marketing messaging timing, adjust advertising spend to the most efficient campaigns, understand customer purchasing tendencies (bundling, etc), and even as a prompt to change the formulation on one of my products. (Purchase latency and repurchase rates).
Put simply, BTN will allow you to make better, information-based decisions that will help you run a more profitable business. I would be blind without it.
I'm amazed with the goldmine of data available on By the Numbers. Being able to filter through years of sales and customer data is helping me to make better decisions about marketing and to be more efficient with my time and advertising budget. I appreciated the thoughtful app walk through I had with Piam and would recommend this app to anyone who is looking for long term success.