Candy Rack • Upsell Cross‑sell

Candy Rack • Upsell Cross‑sell

Reviews (264)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives extra revenue and higher AOV, often paying for itself quickly. They use it to upsell accessories, warranties, bundles, and post‑purchase offers that feel natural, not pushy. Setup and daily use are described as easy, with strong customization, clean design, and no impact on site speed. Support is frequently praised as fast, proactive, and helpful with custom triggers and branding tweaks.

March 3, 2023

Our products take a lot of customization and the wonderful support (especially Febby) were incredibly helpful in customizing the app so it would work for us. We have already seen an increase in sales by offering the upsell on our page.

Visitag
United States
10 days using the app
June 18, 2023

Just started with Candy Rack app today and so far looks all great, and it is exactly what our business needs. Plus, the support so far was exceptional. Glency was a great help today, and we can't wait to see the results of using this app.

Beach Soul®
Australia
44 minutes using the app
September 14, 2021

Awesome app — does everything you needed to do if you're just looking for a simple upsell. However, the support experience is the best you will ever find on any tech platform. You will feel like they work for you. Fast, accurate, thorough.

Bernie's Perfect Poop
United States
5 months using the app
January 23, 2020

This app is perfect! Works really well, setup is quick and easy and the support is outstanding! Also, Candy Rack has a great wiki page where you find all the tips you might need including CSS tips for making the pop-up look the way you need.

Víno od Bodláků
Czechia
4 days using the app
November 12, 2020

Best customer service we've ever experienced in Shopify apps! We are new to Candy Rack and the setup was smooth but we needed some assistance and Lucia was fantastic. This is a model app for implementation, ease of use and customer support.

ZQuiet
United States
21 days using the app
August 9, 2019

Great App, easy to install and use, very intuitive. It works perfectly and really helps to boost the upsells.

The customer service was fantastic, they took less than 5 minutes to answer all my questions and help me. I strongly recommend this app.

Atama Europe
Portugal
About 4 hours using the app
July 22, 2020

Really good app but most of all amazing support, these guys followed me up for a billing issue i was having with shopify and they really helped. They also set up the app for me and make it look like it was make for my store not just a generic pop up

GND Fitness
Australia
7 months using the app
August 22, 2021

Stayed away from upsell apps as they weren't very aesthetically pleasing but really love the design of Candy Rack and how it works with the store. An absolute pleasure to have received help from Lucia on optimising the app along the way. Highly recommended!

Synced
Singapore
8 days using the app
March 2, 2023

Easy to use and great customer service! I tried other apps and they were just so complicated to set up. With this one, it took me 15 minutes. I had an idea on how I wanted my upsell offer to look like and they customized it for me. I am happy with this app.

MacondoForever
United States
3 months using the app
July 31, 2021

Great app. Customer service is excellent, and very attentive. They pay attention to every detail and care for your interests. Also the functionality and features are probably more than you'd expect. You truly have flexibility on the implementation of this software!

OrnamentallyYou
United States
About 12 hours using the app