Candy Rack • Upsell Cross‑sell

Candy Rack • Upsell Cross‑sell

Reviews (264)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives extra revenue and higher AOV, often paying for itself quickly. They use it to upsell accessories, warranties, bundles, and post‑purchase offers that feel natural, not pushy. Setup and daily use are described as easy, with strong customization, clean design, and no impact on site speed. Support is frequently praised as fast, proactive, and helpful with custom triggers and branding tweaks.

May 24, 2023

Amazing app. Their support is really responsive and kind and they want to help you with everything. It has great features and we did get a lot of pre-purchase orders because of Candy Rack. Thank you.

Inglows
United States
7 months using the app
June 23, 2023

Very reliable upsell software and elite customer support. I had an issue with the way discounts were being calculated ($ only -- and wanted %), and Emmanuel not only solved my issue right away, he instantly added a feature with a dropdown to select $ or % to display. Incredible support and the app has been reliable for years.

BANG Percussive Therapy Massage Gun
Canada
Over 2 years using the app
January 11, 2023

Amazing customer service and a great add-on to any store looking to upsell in a quick and easy way! :)

STUSH xo
United Kingdom
2 days using the app
July 22, 2019

Absolutely one of the best apps I have ever installed. Looks better than any upsell app around and works great! Honestly makes its money back in 1/2 a day. See it live on bierstick.com

Bierstick
United States
About 1 month using the app
November 25, 2020

A very nice and clean looking (and working) upsell app. We can customize it, so it fits perfectly into our style and look. Almost most importantly is that the team behind has GREAT support if you need them.

ANCR Copenhagen
Denmark
14 days using the app
March 2, 2020

We are wrapping up the two week trial and we are happy with the initial results. We started with just the Shopify Recommendations, and even those were generating some conversions so we decided to dive deeper and target upsells for each specific product. We're looking forward to tracking the results.

www.wodwelder.com

w.o.d.welder
United States
10 days using the app
February 27, 2023

Fantastic app and even better support.

I've wanted to do things like customise the look and certain CSS, they jump right in quickly with knowledgable staff and make it happen.

I also wanted to integrate it with another app I am using concurrently - they made that happen within the hour.

A great partner for an ecommerce store.

Box Balloons
United Kingdom
5 months using the app
Edited January 6, 2019

This app is good for upp-sells if you normaly sell just one uppsell deal at a time, due to the discount code limits of the Shopify platform it can only perform one task a time.
Support is great and friendly, but sadly this app did not meet my needs so I had to uninstall it.
Pros: Good looking, easy to set up, good support, works as it is although with limits
Cons: Only one offer works for each cart, Not possible to select multiple quantities of offered item (exc, buy x, get 2xY at 20% off), not possible to use standard discount codes while using offers with this app in cart (Shopify issue)

I will however give them 5 stars, because the app is good for what it can do besides the limits of shopify, And the team is more then willing to help and try to work on this issue that shopify makes so it's not fair of me to give less then 5 since this is out of their control

Icevape
Iceland
10 days using the app
September 24, 2025

First time using the app and already impressed. Glecy was a huge help!

Veronbrand
Canada
30 minutes using the app
Digismoothie replied September 29, 2025

Thank you for sharing your first impressions, we’re thrilled you’re already impressed. Big shoutout to Glecy, we’ll pass along your kind words. If you need anything as you keep exploring the app, our team is here to help anytime :)

December 28, 2022

To be honest, I tried at least 20 apps for my cross-sells.
I always had the problem that you couldnt choose product variants for the trigger product, which is possible with candyrack.
Also, other apps I tried had so many bugs, it was a mess and just not usable. I am so happy I finally found an app now for my cross-sells.
I had a very nice conversation with the customer support. Andrés was super fast and helpful! I can definitely recommend!

Printoria
Germany
About 2 hours using the app