Candy Rack • Upsell Cross‑sell

Candy Rack • Upsell Cross‑sell

Reviews (264)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives extra revenue and higher AOV, often paying for itself quickly. They use it to upsell accessories, warranties, bundles, and post‑purchase offers that feel natural, not pushy. Setup and daily use are described as easy, with strong customization, clean design, and no impact on site speed. Support is frequently praised as fast, proactive, and helpful with custom triggers and branding tweaks.

January 16, 2025

Excellent technical service that goes in depth to solve any issues. Special thanks to you Alex D. for being able to solve complex issues on our store,
you have been a great help already!

WellNatura
Hong Kong SAR
5 months using the app
December 10, 2024

I had an absolutely wonderful experience with Candy Rack, thanks to Glacy's exceptional customer service! I encountered a minor issue and reached out for help. Glacy was not only responsive but also incredibly patient and attentive in addressing my concerns. The problem was resolved quicker than I anticipated, with Glacy guiding me through every step with ease and professionalism. It's rare to find such dedicated and effective support! Highly recommend Candy Rack if you're looking for a seamless and supportive customer experience. Five stars all the way!

MaxFuel
United States
About 9 hours using the app
November 27, 2024

Love this app! And I can't say enough good things about their customer support team. They are always available and help quickly and kindly. It's boosted my sales so easily. Highly recommend.

Happy Birdwatcher
United States
Almost 3 years using the app
November 7, 2024

Really great support, tried all the upsell apps on shopify and seriously this is the best.

SmileNAU
Israel
22 days using the app
September 27, 2024

This app is very suitable for stores that need to have some options to upsell their products on their product page. while I am new to using this app I can tell when a developer makes an effort to provide the best UI possible for its users and for that reason and support available to users as well I will give it a 5 starts and hope they can continue to improve their app as well.

smart pattern making
United States
About 3 hours using the app
August 16, 2024

Fantastic, responsive support with help aligning the upsell pop-ups to our site style. Great results so far too.

Victory Chimp
United Kingdom
2 days using the app
June 22, 2024

A simple and great app. The support team was awesome with helping with adding a custom button and were super quick to make changes. Would definitely recommend.

Poppy Rose
Australia
About 1 month using the app
May 12, 2024

Amazing support and always available! I always receive a response instantly using their chat feature and they have been able to solve or provide options to any questions I have. Thank you team!

AVRY JAMES LABEL
Australia
Over 1 year using the app
April 10, 2024

I've had several bugs with my theme, but the support has been easy to work with and very quick to get them fixed.

Mason Jar Lifestyle
United States
1 day using the app
March 18, 2024

I've been using CandyRack for 4-5 years, between 3 different stores, and it's always done exactly as I needed and the support team has always been fantastic!

O'Naturelle
Canada
8 months using the app