Reviews (46)

Overall rating
3.9
Counts per rating level
  • 67% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited April 21, 2022

As an alcoholic beverage company operating in Canada, this app really helped us clean up our processes - especially once it became automated. The guys at Sasquatch are always ready to help with any issues we've come across.

Lucky Bastard Distillers
Canada
10 months using the app
Edited April 28, 2021

The app seems essential but does not work with the Ella theme. Maybe the problem comes from the cart in ajax. You should also be able to apply the rule to all the products in the store without selecting them one by one.

Inter Service Esthétique
France
31 minutes using the app
Sasquatch Studio replied April 28, 2021

We are more than happy to take a quick look at any theme issues. Please shoot us a note about your theme issues (support@sasquatchstudio.co). Although we do test on over 20 themes on a regular basis, sometimes newer or paid themes work differently as they are all built by different developers.

In terms, of product selection, you can select up to 200 products at a time with one click and then go to the next page to select another 200. We find most of our clients have different rules/fees so they end up hand selecting anyways.

April 9, 2022

We were trying to find a way to charge a deposit on wine bottles sold both in-store and online. Canteen is exactly what we needed. Taxation on beverage alcohol is hard enough in Ontario, but Shopify does not make it easy - Canteen did. Now we don't have to pay our accountant as much!

Cox Creek Cellars
Canada
9 months using the app
Sasquatch Studio replied April 9, 2022

Thank you for the lovely review. The team will be excited to hear your feedback.

May 23, 2023

App works just as we need it to and customer service is quick!

Boochcraft
United States
Over 1 year using the app
March 20, 2025

Everything's working great ! Helped us a lot find a way to add a deposit with our products. Would recommend the customer support who designed something on-demand to adapt our needs to their product.

Noelse
France
About 1 month using the app
September 6, 2024

Wonderful, fast customer service!

Pacific Power Batteries
United States
Over 2 years using the app
March 28, 2025

The app does what you expect in terms of deposit. The support is world class. No matter if day, night or weekend, you get a real human being to help and even dive into your code.

PRESSBAR
Germany
Over 3 years using the app
Edited May 16, 2025

We are using this app for the last 4 years and it is perfect for what we need. Also, when we had some problems, the support always has given us a quick solution!!! I recommen it 100%

Re-pot market
Spain
Almost 4 years using the app
August 14, 2024

app doest work correctly, it doesnt work correct with POS

THE BOTTLE HOUSE
United States
About 1 month using the app
Sasquatch Studio replied August 19, 2024

Thank you for taking the time to use our app. As we’ve mentioned in our support interactions, Shopify has certain limitations that prevent us from automatically calculating fees in the POS cart. Currently, the only way Shopify allows us to implement this is through app tiles, and we’ve worked hard to make the process as smooth as possible. We’re always keeping an eye on potential API changes that could further improve the user experience.

June 18, 2024

Die App funktioniert ständig nicht. Kann ich nicht empfehlen

MITOcare
Germany
Over 1 year using the app