Reviews (249)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably recovers lost revenue, with some reporting up to 45% recovery and hundreds of dollars regained in days. They like the flexible multi‑email sequences, customization (timing, content, branding, discounts, HTML), and list‑building features. Setup is described as simple and beginner‑friendly, with low‑cost or lifetime plans. Support is frequently praised for fast, proactive help with setup, customization, and troubleshooting.

March 25, 2026

Cordiali

Il Forno Di Gio
Philippines
6 minutes using the app
March 2, 2026

louis

Absolute Vape
United Kingdom
About 1 hour using the app
November 10, 2025

The best customer service, attentive and dedicated. Michelle is the best in the world A++++++++++++++++++++++

The Outlet Station
United States
About 7 hours using the app
Edited January 22, 2026

The online customer service responded promptly.

RISEPECT
Hong Kong SAR
About 1 month using the app
July 25, 2025

Great Support

PFT-Profi.de
Germany
About 1 year using the app
June 12, 2024

Great support! Very helpful and quick. Trying their best to make customers happy! Recommend!

GlamPresets
Czechia
22 days using the app
Care Cart replied June 24, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

January 11, 2024

Satisfait du service

e-fournitures
France
7 days using the app
May 1, 2025

I’ve been using the Care Cart app to set up abandoned cart recovery emails, and I must say — the experience has been excellent so far. What really stood out to me was the support from Alice. She has been incredibly helpful, responsive, and knowledgeable throughout the setup process. Her guidance made everything smooth and hassle-free.

The app itself is user-friendly and packed with features that can genuinely help recover lost sales. Highly recommended for anyone looking to increase their store’s conversion rate and customer retention. Great job, Care Cart team — and a big thanks to Alice for the outstanding support!

Awesome Artifacts
United States
About 1 hour using the app
May 13, 2024

Best customer support service! Extremely responsive and patient, helped me resolved all my issues. Thanks!

ElaraCraft
United States
About 1 hour using the app
Care Cart replied May 14, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

May 8, 2023

awesome experience with their customer support.......... they are polite and user friendly helped me out with the abandoned cart

Ubuntu Apparel
United States
About 1 month using the app