Reviews (249)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably recovers lost revenue, with some reporting up to 45% recovery and hundreds of dollars regained in days. They like the flexible multi‑email sequences, customization (timing, content, branding, discounts, HTML), and list‑building features. Setup is described as simple and beginner‑friendly, with low‑cost or lifetime plans. Support is frequently praised for fast, proactive help with setup, customization, and troubleshooting.

September 10, 2025

Great support team, fixed my email flow.

Navicom One - Take back control of your data.
United States
1 day using the app
December 24, 2024

Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end

Sk1ntro
Canada
7 days using the app
Care Cart replied February 20, 2025

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇

December 8, 2024

Needed a bit of help with installing the app. Arya has been very helpful.

Bibi Boutique
Belgium
19 minutes using the app
November 18, 2024

Really helpful staff. Solved my problem and all queiries instantly. Highly recommened

DAIMEY
Portugal
2 days using the app
Care Cart replied November 20, 2024

Thank you so much. The 24/7 live support team is always here for you.

October 16, 2024

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Cara Keepsakes
Canada
Almost 4 years using the app
Care Cart replied November 11, 2024

Thank you for trusting our app and team. We’re here for you around the clock. 🙂

September 30, 2024

A perfect app for cart recovery with excellent customer support specially the guy name Alan help me to setup app

Royal Threads
Canada
About 1 hour using the app
Care Cart replied October 2, 2024

Thank you so much for appreciating the app and service. 🤗

September 30, 2024

This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend

Piave Imports
Australia
10 months using the app
Care Cart replied October 2, 2024

Thank you so much for your wonderful feedback. We're glad our team was able to assist you.

September 25, 2024

Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!

Nailsnhanh LLC
United States
About 24 hours using the app
September 19, 2024

Good app , but need to improve the push notification

O TWO O Cosmetics
Qatar
About 14 hours using the app
Care Cart replied September 23, 2024

Thank you so much for sharing your feedback. We are constantly working to improve the app’s features, and our team will certainly look into the mentioned module to make it even more effective. 🙏🏻

August 30, 2024

Great and prompt support from Betty

Serfinity Medical
United States
About 10 hours using the app
Care Cart replied September 5, 2024

Thank you so much for appreciating the service. 🤗