Reviews (249)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably recovers lost revenue, with some reporting up to 45% recovery and hundreds of dollars regained in days. They like the flexible multi‑email sequences, customization (timing, content, branding, discounts, HTML), and list‑building features. Setup is described as simple and beginner‑friendly, with low‑cost or lifetime plans. Support is frequently praised for fast, proactive help with setup, customization, and troubleshooting.

October 19, 2022

Terrible app. I've tested it personally with many different email addresses, and it only sent 1 email instead of 12. Avoid at all costs. Smells like fraud.

Galileo FX
Italy
5 days using the app
Care Cart replied October 19, 2022

We sincerely apologize for your inconvenience.

However, after looking at your stats, we found no issue, and a total of 725 emails have been sent and around 395 carts have been recovered through them in a total of 20 days which seems to be good progress.
Our customer support manager will be contacting you shortly via email and we would like to get further clarity on what issue you are facing while using the app.

April 7, 2023

Scam : advertised 14 day trial
upon installing wants a NON REFUNDABLE payment upfront

Scam : advertised 14 day trial
upon installing wants a NON REFUNDABLE payment upfront

Scam : advertised 14 day trial
upon installing wants a NON REFUNDABLE payment upfront

NZ Diver
New Zealand
3 minutes using the app
Care Cart replied April 11, 2023

Hi, We have checked your account and confirm that you did not authorize the App. We confirm that no charges have been sent to your account. Our support team has sent an email to you as well in this regard. Please reply to us so that we can address your concerns.

August 25, 2018

Installed nice and easy. Will it be of any use? Time will tell.

Gmi Guitar And Music Institute Online Shop
United Kingdom
4 minutes using the app
March 20, 2018

Care Cart is really a useful tool to increase conversion rate. We had lot of visitors and we were top 6% of store which opened with us on shopify. But conversion ratio was very low.
Care Cart help to remind customers about their shopping cart and also followup.

Definitely recommend to online shop owners

Starsportsus
United States
13 minutes using the app
April 27, 2023

thank you.d fgdsfgsdfsdfgsdfgsdfgsdfgsdfgsdfgsdfgsdfgsdfgsdfgsdfgdfgsdfgsdfgsdfgsdfgdsfgsdfdfghdfghdfgh

madeix
China
About 1 hour using the app
Edited March 6, 2023

Buena experiencia con servicio al cliente.
Buena disposición, con entusiasmo a aclarar dudas.
Tenía dudas con respecto al funcionamiento de la app, si es que podría hacer más de un mail recordando, y la respuesta fue si.

LAUBE STORES
Chile
21 minutes using the app
January 10, 2024

Great customer service, Especially from agent Alan

ALLGOODSMART™
United Kingdom
About 2 hours using the app
February 19, 2018

Looking forward to good results.

Ofbb
United States
11 minutes using the app
August 18, 2018

Easy to set up. Not sure how it works yet.

Travelessentialsonline
United States
2 minutes using the app
August 25, 2018

Great free app. now hopefully I start converting all those abandoned carts into sales heheh

Dealsvd
United Kingdom
3 minutes using the app