Casa Loyalty Points & Rewards

무료 앱이라 설치/운영하는 과정에서 생기는 문제점을 쉽게 해결할 수 있을까 하는 의구심이 있었습니다. 하지만 며칠 전에 설치하고 오늘 세팅을 시작하면서 도움이 필요한 일이 생겼습니다.

제가 도움을 신청한 즉시 친절한 도움을 바로 받을 수 있었습니다. 저희는 30-40개 국의 다국어 쇼핑몰을 만드는 과정에 있습니다. 일단 3개 국가에 대한 언어로 시작을 하는데 테스트 결과 '카사 로얄티 앱'는 3개 국가 언어 페이지로 잘 전환되는 것을 확인했습니다. 추정하건데 30여 개 국가 언어로도 잘 전환될 것 같습니다.

그리고 제가 한국어로 도움을 청했음에도 불구하고 한국어로 도움을 받을 수 있었기에 대단히 고마웠습니다.

나중에 '카사 로얄티 앱'의 설치/운영에 대한 소감을 추가로 올리겠습니다.

Thoroughly helpful from start to finish. Explained all the different options and talked me through it all. I patched in remotely and they set it up whilst I waited. I would recommend this company

This app is pretty easy to use. When I did get stuck Vinay was very helpful and also made suggestions on enabling features I had not considered.

Excellent app and even better support! The agent was incredibly patient, helpful, and went above and beyond to make sure my loyalty program matched my brand exactly — from custom text and tiers to adding my own logo and fixing formatting. They found smart solutions even when my file format wasn’t ideal. Highly recommend for anyone wanting a fully branded, professional rewards program with great customer service.

Very quick turn around on importing a spreadsheet. Highly Recommend

Sam was extremely quick to fix an error I encounter when I tried to edit my customers, 10/10 support :)

Vinay is beyond helpful… makes setting up very easy. I didn’t even have to ask, he popped up on live chat and showed me that my rewards widget was covered by another widget. He fixed the issue himself, I didn’t need to do anything. Great service so far.

We've been using Casa Loyalty on our Shopify store for a while now. Along the way we ran into a few issues — POS points sync, some tweaks to the invoice-related email templates — and the Casa team responded quickly every time. Sam, Ateeb and Waqas in particular actually followed through and tested things properly before getting back to us, rather than giving us a brush-off answer. The POS points sync issue got fully resolved. Overall, it's a team that genuinely puts in the effort to solve real problems for merchants — would recommend to other Shopify stores running POS in physical locations.

Great customer support by Vinay! Excellent service

I just wanted to extend my thanks to the team. They were very responsive and the team worked with me directly to help me set-up the entire program. What I would like to especially call out is their ability to develop and deploy features that suited my business needs. They took the time to understand the business, our ground realities and then help us set-up the entire journey. Thank you and highly recommend businesses to use this app.
Great team and great people to work with!