CedCommerce TikTok Shop

CedCommerce TikTok Shop

Reviews (246)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app as a powerful, reliable connector for TikTok Shop, especially for serious sellers and large catalogs. They report flawless real-time syncing of products, inventory, pricing, and orders, plus helpful tools like filters, price templates, bundles, and cross-country support. Onboarding and migrations are described as smooth, and merchants consistently praise the exceptionally fast, hands-on support that quickly resolves issues and even delivers custom fixes.

August 10, 2024

Aditi from CedCommerce has gone above and beyond for our business, she is extremely helpful - even when the questions might not be related to CedCommerce. 5* customer service. The platform is also great, syncs products but most importantly automates the tracking numbers from shopify to the seller centre in TTS. This saves our company a lot of time and is an amazing feature. Thanks for everything!

Tallow + Ash
United Kingdom
About 1 month using the app
Edited August 12, 2024

We are in the early stages with the CedCommerce TikTok Shop platform. We get great support and steering about all the usual set up questions, product editing, order processing, structuring of templates and categories. I can recommend. This is much faster than working in TikTok Commerce directly.

Vireous.Shop in UK selling inspired clothing and artworks.

Special mention to Kartikey Mishra and to Aditi. We had an issue with synching our inventory across from the app onto the TikTok Shop. They fixed it so that we were able to make hundreds of product pages updated in one stroke, and ready for accepting orders.

Vireous.Shop
United Kingdom
3 months using the app
August 8, 2024

I have worked closely with the team at CedCommerce, especially a particular employee called Suryansh, who has gone above and beyond to help me with our integration. There are a few tools on the market, but this one works really well and they really have 24/7 support to help you with anything you need. This has been a great experience, our products are online and we can now scale our sales on TikTok Shop.

aerotrunk
United States
2 days using the app
August 7, 2024

I successfully uploaded my product on TikTok Shop with ease, thanks to the smooth onboarding process and excellent support. Highly recommended for anyone looking to expand their online store.

Mainly Essentials
United States
About 3 hours using the app
July 25, 2024

Happy with Ced commerce had a few small issues but always resolved instantly. Added extra development work for us.

Just waiting for them to roll out, So we can have two separate tik tok accounts syncing.

Integration is great, along with the pricing.

Well recommend

H&L
United Kingdom
3 months using the app
July 24, 2024

We have a really large category of items so it is quite a bit of work to categorize to TikTok categories and make sure images are correct size. But CED commerce are really helpful and the support is great. We have used for other apps like Etsy and they have always been great. Thank you.

Mollie and Fred Gifts
United Kingdom
About 2 months using the app
May 27, 2024

I have been using CED for all my 3P marketplace integrations. This is my 2nd integration and plan on adding Amazon as well. Support from Aditi and other CED staff has always been prompt and helpful. They take the time to help you through the onboarding and integrations, and solve any issues that come up.

Frilliance
United States
About 2 months using the app
Edited June 27, 2024

HUNDREDS of orders did not get marked as fulfilled creating a mess for our company. Reached out to customer service and they kept saying "It's been resolved" when in fact nothing had been resolved and orders are still open. Unprofessional and strange customer service at best. AVOID at all costs.

Two months later they are STILL trying to charge me, insisting that they connect with me over the phone, even though I've said I want to cancel multiple times, I've cancelled online and removed the app. Seems this company wants to STEAL your money.

Crimson and Clover Studio
United States
16 days using the app
CedCommerce replied June 30, 2025

We’re truly sorry to hear about your experience and completely understand your frustration — this isn’t the experience we aim to deliver.

Our team has made multiple attempts to connect with you to better understand and resolve the issue. If you could kindly reply to the last email we sent, we’d be more than happy to sort this out for you immediately.

We want to assure you that unauthorized billing is never our intention, and any confusion around charges will be investigated and resolved promptly.

Your trust matters to us, and we’d appreciate the opportunity to make this right.

February 25, 2026

Ayushi was great! really helped us setup everything!

Simabrand
United States
About 2 hours using the app
February 23, 2026

Very useful support with our connection with TikTok Shop

NABLA Cosmetics
Italy
10 days using the app