Reviews (131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app effectively reduces chargebacks and protects payment processor accounts with fast early‑dispute alerts and configurable auto‑refunds. Many report chargeback rates near 0%, direct savings on fees and reserves, and smooth onboarding across multiple stores. The dashboard is described as clean and transparent on pricing, and support as fast, hands‑on, and helpful with setup, customization, and connecting card providers.
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(1st update) Changing from 1 to 3 stars a visa chargeback slipped through but working with support who is very nice and spent almost an hour working with me to see why and make sure everything is fully connected. Hoping to get everything resolved soon and update this review accordingly. As long as i know I am protected and future chargebacks aren't an issue I am very happy. Just want to know I am being protected as promised by chargeback.io with Visa and Mastercard transactions. (Will update again the moment I know this is working correctly)