ChargePay‑Chargeback AI Agent

ChargePay is a great app! The founder takes time to reply to requests and the app has amazing features. Integrates into my company's email to automate uploading customer interactions and lot of other cool features no other chargeback app has. Highly recommend and great price!

good app

Highly recommended for serious Shopify stores

I recently had a call directly with EL Mehdi, the CEO, and that alone says a lot about this app. The level of personal involvement and understanding of our business was outstanding. No generic pitch — EL Mehdi immediately understood our setup and offered very tailored, practical solutions.

The app itself is extremely powerful:

• Early dispute detection via Visa & Mastercard alerts helps prevent chargebacks before they escalate.

• AI-driven dispute management based on fulfillment data, fraud signals, and customer communication.

• Very cost-efficient compared to competitors charging up to 25% per dispute — this solution is significantly cheaper and pays for itself instantly
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• Huge reduction in operational effort, allowing our team to focus on customer support instead of manual dispute handling.

Support is exceptional and truly hands-on. Being able to speak directly with the CEO, get fast feedback, and discuss custom solutions is rare — and extremely valuable.

If you’re running a store with meaningful revenue and chargebacks are a real topic for you, this app is a no-brainer.

We’ve had an excellent experience with this app. From a technology standpoint, it’s reliable, intuitive, and integrates seamlessly into our workflow. What really sets it apart is the team behind it. They are consistently responsive, collaborative, and proactive in helping us optimize how we use the platform. It’s rare to find a partner that combines technical strength with this level of service. Highly recommended.

I have this app on 2 of our other stores, and it never fails to impress. It is very convenient and requires very little to none interaction with the app, it does it ALL for you. I also want to thank EL for the great service.

Excellent app, super easy to use in comparison to competitor apps. Very speedy customer support, and everything was set up a lot quicker than I thought. I feel confident having them manage my chargeback processing.

Very responsive and nice

We recently implemented Chargepay to help with our chargebacks and we couldn't be happier. Their success rate has been great! Would highly recommend for anyone who needs help saving time filing chargeback responses.

Great Company, A+++....THEY CARE....Really NO BS.
Great Communication and they are on top of it.....They may be one of the best apps to add to your network on Shopify.
If you despise criminals and fraudsters, Chargeback AI is who you want on your team 100%.
- jacques@superwater.com

Hello, I am the CEO of J. Peterman. We use this service and it is excellent, from the actual technology's functionality to their teams' responsive service level to our teams' questions, etc. Rare combination. Highly recommend.