Reviews (38)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 16, 2026

Great App, Highly Recommended!

Ink Junkees
United States
19 days using the app
August 26, 2026

Chatifai has made customer support so much easier for our store. It answers product questions instantly and helps customers find exactly what they need. Installation was quick, and the chatbot started working right away!

Tiny Panda
United States
About 7 hours using the app
Chatifai replied August 27, 2026

Thanks for the great feedback! We’re glad Chatifai is making customer support easier and helping your customers find what they need quickly.

August 26, 2026

We love the smooth handoff from AI to our support team. Order tracking, WhatsApp, email, and live chat support are all very convenient in one place.

Petite Palace
United States
About 17 hours using the app
Chatifai replied August 27, 2026

Thank you for your feedback! Great to hear that the AI-to-human handoff and our support options are making things easier for your team.

August 25, 2026

The product recommendations and abandoned cart reminders are very useful. We’ve noticed better customer engagement and fewer missed sales.

Aurelia Accessories
United States
About 9 hours using the app
Chatifai replied August 27, 2026

Thank you for your feedback! Great to hear that the product recommendations and abandoned cart reminders are helping improve engagement and sales.

August 25, 2026

Wasn’t expecting much when I first installed Chatifai, but it’s actually been quite helpful. Customers get answers to the basic stuff without waiting for me, and I only need to jump in for more specific questions. It’s been running smoothly on my store and definitely saves me some time!

Pela Case
United States
About 17 hours using the app
August 22, 2026

Chatifai is a handy addition to our Shopify store. The setup was simple, and having an AI assistant available for common customer questions makes support much more manageable. It’s a useful tool for saving time and keeping customers engaged.

Pawzena
United States
About 24 hours using the app
Chatifai replied August 23, 2026

Thank you for your great review! We’re happy to hear that Chatifai was easy to set up and is making customer support more manageable. It’s great to know that Chatifai is helping you save time and keep your customers engaged!

August 15, 2026

Chatifai is a really useful AI chatbot solution. The setup is simple, and it makes it easy to add AI-powered conversations and support features. I especially like how responsive and user-friendly it feels. The free plan is also a great way to test the platform before upgrading. Overall, a solid tool for businesses looking to improve customer engagement with AI.

Desertora
Saudi Arabia
1 day using the app
Chatifai replied August 18, 2026

Thanks for your great feedback! We're happy to hear that you found the setup simple and the platform responsive and user-friendly. We really appreciate you choosing Chatifai!

July 22, 2026

This app was surprisingly easy to set up. Within a few minutes, the chatbot started answering customer questions accurately. It has reduced our support workload and helped visitors find the right products much faster.

My Store
Canada
34 minutes using the app
October 15, 2026

The app is simple to use and easy to set up. So far, the experience has been good.

Maniacs Man
Bangladesh
About 4 hours using the app
October 15, 2026

The setup was pretty straightforward, and the app works well for my needs.

Beauty With Thai
Bangladesh
About 4 hours using the app