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Batch import doesn't work! Contacted customer service twice but got no response! Terrible experience!
I only received two emails asking me to leave a review, but no help with my issue. Today, I was charged $19, and I'm extremely unhappy with this experience. The app's functionality is poor, and the lack of customer support makes it even worse. Do not recommend!
I’m really sorry to hear about your terrible experience, and I completely understand why you’re frustrated. It’s unacceptable that you haven’t received the support you need, and I apologize for the lack of response and assistance.
We acknowledge that the batch import feature is currently not working as expected, and we’re actively investigating the issue. I know this has been a huge inconvenience for you, and that’s the last thing we want.
I’d like to assure you that we’re not ignoring your concerns. Regarding the recent charge, I’m happy to offer you a full refund, and it will be reflected in your shop account shortly or email us. We will also be working to improve both our functionality and customer support so that this doesn’t happen again.
I truly value your feedback, and I’m sorry that we’ve let you down. Please don’t hesitate to reach out if there’s anything else I can do for you.
No one responded to the question and it stopped working after importing 10 products.
Thank you for bringing this to notice.
This is a usual process of Bot protection and we mailed you on 22 March and we didn't get any response.
We understand you concern and we have immediately reactivated the account.
Thanks
The best app for importing Amazon products to shopify
perfect
Amazing app
very help full
This app is Good , highly recommended
Support ist einfach und hilfreich! Ich hatte Problem nach chat mit die richtigen Mitarbeiter wurde es gelöscht. Vielen Dank. Der App ist sehr hilfreich.
Generally I rarely comment.
First off I've used about a dozen or so similar apps, but this one is the one that best fits my needs. It can fully add the products I need and fully implement my requirements. It can add variants in full.
Secondly, the customer service staff is also very patient and helped me deal with many problems.
Another suggestion is to add points for consumption of goods, and one point for each variant is indeed not enough, hahaha.
Great app for Amazon Affiliate! Easy setup and great support from the developer. Thank you so much!!
