Chatway Live Chat & AI Chatbot

I’ve been using Chatway for live chat customer support, and it has exceeded my expectations! The real-time engagement with customers has been seamless, thanks to its intuitive interface and robust features. I especially appreciate the mobile apps for iOS and Android, allowing my team to provide top-notch support from anywhere. The ability to save canned responses and FAQs has streamlined our workflow, making it easy to handle common queries quickly. Plus, the file-sharing and conversation history features give us a full picture of every interaction, helping us offer a more personalised experience. Overall, Chatway has significantly improved our customer support process, and I highly recommend it!

Applicazione installata. Non la stiamo utilizzando molto ma al momento sembra funzionare bene.
I messaggi arrivano tutti, anche se l’utente chiude momentaneamente il browser. In ogni caso, se l’utente dovesse chiudere definitivamente la chat, la nostra risposta gli arriva via mail.
Nelle impostazione ci sono diverse lingue tra cui l’italiano. Tutto è molto facile e comprensibile, dall’installazione all’utilizzo.

I like this APP. It is simple straight forward and easy to set up. At the same time, it can support chat configurations with the same settings for different domain names, which is very useful to me.

Only just installed and tested, but already very pleased with the ease of use, the configuration options and the look and feel. If you're looking for a Live Chat for your store, look no further. This is the one you want.

Exceptional customer service! Marvin was quick and relentless in finding answers to my questions. The app is clean, easy to use and works perfectly. The mobile app is the same. No glitching or delays. This app is FREE with almost all paid features. Well worth it. Chatway puts many other live chat apps to shame. Well done guys :)

has worked great in every possible way i have needed. super simple and easy to use. the live chat feature sends me notifications and allows me to get back to clients at any time

I tried 3 chat apps before I tried this one, but none worked. So I tried chatway, and straight away it was on my website. Loaded the app on my phone too all very simple and hassle-free. So pleased I found it. Thanks so much.

Chatway has been a game-changer for our customer support. It's super easy to use, and it provides a seamless and efficient platform for live chat. The user-friendly interface and prompt notifications make communication with customers swift and effective. Highly recommend!

Very simple, easy to install without seven layers of options. Really helpful that you can download on your phone so you can respond even out of the office if needed. Customer service agents are very friendly and personable and know what they're doing.

Je recommanderais Chatway à d'autres personnes en raison de sa fiabilité et de sa sécurité. Les conversations sur l'application sont cryptées de bout en bout, garantissant que seules les personnes autorisées peuvent accéder aux messages échangés. De plus, l'application est conviviale et offre une grande variété de fonctionnalités, telles que la possibilité de partager des images, des vidéos et des fichiers. Enfin, le service client de Chatway est très réactif et prêt à aider en cas de problème, ce qui en fait une excellente option pour ceux qui recherchent une application de messagerie sûre et pratique.