Chatway Live Chat & AI Chatbot

Have a small new webshop, and needed more personal service and ability to let potential customers know I'm there with a chat bot. ChatWay was installed, and it has a lot of features, and AI driven answers that indexes the webshop and can be given precise instructions. And this is the free version basics, really what I needed (for now) to hopefully grow.

great app, still learning all its features but clean user interface and integration to my store

Application très pratique et complète.
possibilité de tout paramètrer pour parsonnaliser son chat.
Il existe même un chabot.

Good

Very pleased I found Chatway. I wasn’t sure I wanted to add a chat function on the website because I thought it would give me a lot of work life chatting with people with too much time. Long story short: I immediately started the Solo plan because of the Life chat. I’m a bit old fashioned, I only use Lifechat and not the AI function. The personalizing options of this app are amazing. You can manually select day by day when you are online and you can easily put yourself offline by one click. During night times the chat function disappears if you want. And that is so perfect when you’re self employed with a partner that likes to sleep at night ;)

Chatway is a really useful and intuitive app.
What impressed me the most is the WhatsApp integration, which makes it easy to communicate with customers and manage conversations in one place. The interface is simple, fast, and it has significantly improved the way I handle customer support.

Highly recommended for anyone looking for a practical tool to centralize chats and messaging!

Applicazione installata. Non la stiamo utilizzando molto ma al momento sembra funzionare bene.
I messaggi arrivano tutti, anche se l’utente chiude momentaneamente il browser. In ogni caso, se l’utente dovesse chiudere definitivamente la chat, la nostra risposta gli arriva via mail.
Nelle impostazione ci sono diverse lingue tra cui l’italiano. Tutto è molto facile e comprensibile, dall’installazione all’utilizzo.

I am using this app for my small store, where I get 1-2 chats every day. The free version of the app works great for this. Planning to upgrade later on when I get more chat messages and can discover more features

The app is easy to install and user-friendly. The AI ​​agent meets expectations. I highly recommend it!

De AI Chatbot is slim, snel en werkt echt heel goed. Geeft duidelijke antwoorden en is super handig in gebruik. Ben er blij mee! :)