Reviews (328)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this chat widget as very easy to set up, often running within minutes even without technical skills. They value its multi‑channel support (WhatsApp, Messenger, Instagram, SMS, email, phone, TikTok, custom links) and clean, customizable design. Many say it boosts conversions by driving direct customer contact. The free plan is often sufficient, and support is praised as fast, friendly, and helpful with custom CSS and integrations.
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This is a very nice, easy to use app! It has so many messaging channels to get messages through from WhatsApp to all other major messaging apps/channels. I currently use the SMS, Phone, and Custom Link channels and may be adding more in the future. I definitely recommend this app!!
Really helpful and very responsive team. I'm glad that they developed this app.
Thank you so much for the great review 🙏
Chaty is easy to use and makes it simple for customers to contact us directly through WhatsApp. The widget works well on our Shopify store, and the customer support team is excellent! They responded quickly and helped me resolve an issue with the widget. Really appreciate their friendly and helpful service. Highly recommended!
Thank you for the great review 🙏
Very kind service and answers immediately. The app works great, easy interface, 5 stars indeed!
good
Thank you for the great review 🙏
Good app, straight to the point
Thank you so much for the great review 🙏
simple
Thank you for the great review 🙏
niceee
The design looks clean and responsive. Very thorough customer support. Works well with Messenger. Good work.
very helpful support team and easy app to work with
