Chizy: AI Chatbot & AI Chat
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Reviews (130)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy and fast to set up, with intuitive training for FAQs and store content. They praise accurate, on‑brand answers that reduce repetitive support, improve response times, and act as a 24/7 sales and sales‑recovery assistant. Popular features include in‑chat product recommendations, add‑to‑cart, suggested questions, and Shopify Inbox integration. Support is frequently highlighted as fast, hands‑on, and receptive to feature requests.
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I've always been sceptical about AI chat with it often giving wrong information or answers. Chizy is not like that at all and after some quick training and document uploads to expand the AI knowledge it works really well give precise answers based on our store.
The integration directly into Shopify Inbox is a bonus and helps you keep an eye on conversations the AI is having.
Thank you Jade at Chizy for helping get everything up and running quickly and testing from your end.
I'd recommend this app. It took me minute to get used to the training aspect of it, as it doesn't pick up on all of the details on your website. Once I realized where to add the specifics on the app, there weren't any other issues. If you're looking for specific answers, then you have to enter specific information, otherwise you'll go round in circles.
I am beyond impressed with the Chizy AI Chatbot! The setup was incredibly smooth, and the AI learned my product data perfectly (100% learning progress!).
Special thanks to Jade, who was an absolute lifesaver. Jade provided top-tier support and made sure everything worked perfectly for my store. If you're looking for an AI chatbot that actually works and comes with a fantastic support team, this is it! Highly recommended!
Jade was fantastic to work with! She helped us locate the right files quickly, resolved an overlay issue with our chat widget using custom CSS and JS, and made meaningful improvements to the overall UI/UX of our chatbot. The fixes were clean, efficient, and exactly what we needed. Highly recommend her if you need technical support that actually gets things done. Will definitely be working with her again!
Great app for a simple AI chatbot. Setup was incredibly easy and only took a couple of minutes. The best part is the amazing support, Jade went above and beyond to help me improve the customer experience in our store. Highly recommended, 5/5.
Perfect app !
Amazing customer service and support. The app was very easy to learn and the AI trained in no time to address questions accurately about anything from my store. What made the experience of using this app even better was Sophie taking the initiative to make sure after synching it to my shopify inbox that the chat function was strategically positioned on my page for desktop and mobile browsing to not overlap with anything else on my page when being used. She promptly provided her support to adjust the coding for proper positioning. This app is a must have with top tier service and support.
Jade was incredibly helpful! The Shopify Inbox integration didn’t work very well at first, but it somehow started working after she reached out to the tech team. Hopefully it stays stable moving forward. Still, 5 stars for the excellent customer service and the generous, powerful app!
Works well
Chizy – AI Chatbot & AI Agents has been an absolute game-changer for my business. The chatbot is fast, intelligent, and handles customer queries with impressive accuracy. Setting it up was simple, and the automation tools make daily operations much smoother.
What truly stands out is their service quality and support team. Whenever I needed help or had questions, the support team responded quickly with clear, helpful solutions. They are polite, knowledgeable, and genuinely care about improving your experience.