XCloud Search & Product Filter

App works great now. I had some trouble getting it visible on my site (due to some code left behind by another search app). I contacted support and thought i might had to wait for the weekend to be over to get a response but i was surprised by their very quick respons. Within minutes, Nikita had not only solved the problem caused by the other app, he also had the app up and running with some extra coding needed as i wanted it to the leftside of my site! Great! 5 stars for service alone, but app works great as well! Easy to use, no-nonsense app, that exactly does what you would expect.

We love the app, price is reasonable and support has been phenomenal. The search feature blows away standard Shopify and beats all the other apps we considered. Partial word search and intelligent misspelling recognition are just the beginning. As you type, the item list is dynamically built complete with product images and available product info. Filtering on the resulting search page is icing on the cake. Support was quick to respond and implemented minor changes in my store theme to enhance search operation beyond the default. Results are presented fast, with no apparent overhead added to the site.

After months of testing different apps, we selected Instant Search & Smart Filters. We have complicated filter parameters. This is the only app we found that is flexible enough to handle it. We did test Cloudsearch technical support with a multitude of questions over months. Due to a difference in time zones, answers came during our night, but technical support answered very reliably. They are on top of it. I really appreciate their diligence in servicing their app and answering questions. And the things works! Our customers are very happy with the changes on our site due to Instance Search & Smart Filters.

I began using this app recently because of a desire to have filters that I could control. It has worked wonderfully, even if there is a bit of a learning curve. (But don't all the best things have a learning curve?) It also has the added bonus of allowing me to have an enhanced search function, which is great as it allows me to accommodate for common misspellings of my products and allow me to feature specific products. The best part of all is that Nikita has been very helpful when I've had questions or needed minor code tweaks. He has always delivered, and always found a solution for what I needed. Thanks Nikita!

This filtering app works a little differently than others (as it generates a custom results page) which took a little bit of theming/adjustment to get it working how we wanted, but ultimately after that, it performed the best of 4 different filtering apps we tried -- and at the most reasonable price too! Ill also note the backend to setup the filters is *very* easy to use and flexible. Oh, and Nikita's excellent tech/customer support puts it over the top for me. Ive had random issues pop up and he has always gotten back to me within 24 hours with an answer or knowledgeable followup. The only big thing I think its missing is ajax/js refresh rather than reloading the page.

Wonderful app, truly helpful to allow customers to find what they're seeking easily!!! I really LOVE this app, a LOT.... ONLY hiccup I have is the results of the search sometimes report on the searched item too quickly and breaks it up into unnecessary pieces...... To illustrate, imagine the search term is "pantaloons".... I will have a big list of "zero search results" for the following results: "pan" "pant" "panta" "pantal" "pantalo" "pantaloo" and "pantaloon".... instead of the actual searched term of JUST "pantaloons"..... It's almost as if the search itself is pulling the word too quickly and adding it to the list of no-results, when someone isn't even done typing it out. Even then, this app is still amazing.

This app has only one job and it can't do it properly. By default, filters that already exist add new tags automatically, fact that it's not explained anywhere. However, if you create a new tag filter from scratch it won't do that (also not mentioned anywhere). You will go crazy not understanding why certain filters just reselect all tags out of nowhere. In addition to this, the UX is atrocious. When you edit a filter there is no "save" button, so whatever you did it's done. If you add too many collections to the filter where it should appear you can't see all of them, so you will need to remember them instead (absolutely great if you onboard someone new in the company and they can't see this, yay!). The more I use this app the more I feel it's really badly done. Also, customer service was kind of arrogant.

We rarely write reviews, but after using this search app for over a year on two different themes and three different stores, we can say that the customer service here is outstanding, and the CloudSearch app is worth far more than the monthly cost. We previously used search apps from InstantSearch, Nextopia, and SLI systems, VERY expensive search app providers, and the customer service from Cloud Search beats them all. Every time we have had a question we have received an answer within hours, and had customizations to the code and search appearance implemented within 1 day. If you use tags and have a lot of product attributes well categorized, you will be able to do a lot with Cloud Search custom filtering. If you are just starting out, this app will grow with you. One of the things we like about CloudSearch is that it does not affect our page load speed. Highly recomended, and thank you to Nikita for always being so helpful!

Just started using the app but happy so far. Hope it works as great as I think it will! Super customer service!!!

This app works really good! I installed it last week and it worked right away! It has made a hughe difference to my web-shop.